Software continuously read "paper jam".

If you use any other brand other than HP ink cartridge, after so many pages, HP has designed their wireless software to freeze your printer saying the cartridge is not compatible, forcing you to buy their expensive HP ink

This worked good to begin with, but within a year of purchase developed a fatal software problem which HP couldn't provide a fix for.

Software is abysmal.

I had to manually clear the print queue after each attempted print, so evidently there was a software issue as well as a hardware issue

Do not waste your time with this product or any HP products as they are just terrible

I cleaned everything as they recommended and still nothing.

However, right out of the box the printer was scratched up as if it was a refurbished model