• Reviews around tech support (4.61 of 5)

    HP ENVY 4500 Wireless All-in-One Color Photo Printer, HP Instant Ink & Amazon Dash Replenishment ready (A9T80A)

    • upI even tried HP tech support uselessStay away from this product; go with Epson Printers they are super solid and easy to use!
    • HP support forums and company Tech Support have been useless in resolving the problem, and judging by the thousands of dissatisfied
    • Just one little thing....you will always be working on it, talking to tech support, re-installing, etc
    • Great product and great tech support
    • Great product and great tech support
    • The printer simply will not maintain a network connection, and HP Tech Support is silent on the matter other than to suggest a driver re-install each time
    • HP support forums and company Tech Support have been useless in resolving the problem, and judging by the thousands of dissatisfied
    • I called HP tech support and they tell me it's too old and out of warranty
    • For months I would troubleshoot with tech support and they would get it working, but the very next time I would go to print, it wouldn’t, so we’d troubleshoot all over again
    • The tech support website is a circular exercise that brings you to nowhere
    • WORST printer with the WORST tech support
    • Long story short, after 3 1/2 hours with tech support, they were finally able to get my printer up and working.
    • One hour on my own, 3 1/2 hours with tech support.....4 1/2 hours to install a simple printer?
    • And this resolution actually was from HP's tech support person
    • HP Tech support shows how to get rid of the paper jam (no brainer) but doesn't say why the same error keeps happening