I also disabled the fax because every time my phone rings and the call is not a fax the printer hangs and needs to be reset.

We opted for the complete software package, which also included the fax setup software (easier to customize on the computer rather than on the small printer screen).The printer screen is rather small, which makes for frequent "fat-finger" errors on my part, but more importantly, the design of the screen hinge is such that the screen cannot be angled back enough for me to view the screen when I'm trying to enter data

It sends the faxes slower than I have ever known a fax to be sent

We have issues receiving fax and cartridges are expensive.