I have this printer slightly longer than a year, but now it is dead (paper jam inside the machine).In the first half

This printer has been nothing but trouble since the beginning always dealing with paper jams

i tried one version of third-party toner cartridges when i initially bought the printer and they performed extremely poorly (big sheets of black ink in lieu of what i was trying to print), so i returned them.so 4 stars for build, print quality, essentially no paper jams (unless the printer pauses due to needing more paper when it's duplexing -- you have to remove the existing half-printed paper and let it start over at that page, which it will

It finally died after 18 months of paper jam it keeps spitting out pieces of foam and wont stop reading open rear door no matter how many times you try to clean it

It worked great for a while and then continuously had paper jams.

After repeated "paper jam" error messages with NO paper jam, and HOURS on hold with HP and tech support, HP sent me a new printer (same model) and it has the same freaking problem

In the second half year, perhaps after the driver was updated, the printer became to work smoothly, until last week when the paper jammed inside the machine

And the tech guys (who are virtually impossible to understand) work M-F 9-5 eastern which makes it impossible for anyone who lives in THIS country and has a REAL job during the day