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Well, come to find out, the printer shows this pin number on its touchscreen (didn't notice it before because the laptop was in a different room)
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The printer never gave any indication that the PIN number took
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The instructions STATE that this PIN number is written in the documentation that came with the printer or it is on the printer itself
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I printed out the wi-fi report page from the printer itself and it does have a PIN number in the
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And the tech guys (who are virtually impossible to understand) work M-F 9-5 eastern which makes it impossible for anyone who lives in THIS country and has a REAL job during the day