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I had to spend 3 hours with HP Support within 2 days.
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I contacted HP support, and our printer still about a week remaining under warranty
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nothing but problems wit wireless connection to mac computer, still working with HP support,
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HP support is a joke.
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Finally called HP support, which is not US based, whom was very cocky rearranged my Windows desktop, all the while telling me the printer was not working due to a networking issue
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The HP Support went from terrible while trying calling them, to outstanding with chat.
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Super, called HP support again, this arrogant technician starts telling me he shows the printer is working
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I was about to return the printer, but instead called HP support.
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I tried the Chat option of HP support.
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Last night I received a telephone call from HP Support.
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The HP Support rep told me "this printer does not have full feature software which supports mac os 10x 11".
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The HP support guy took over my computer and had to manually add the software... the first time with my computer wired to the printer.
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I wish I could give this product and the HP support service negative stars.
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Very knowledgeable and helpful HP support person.
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HP support is a joke.