• Reviews around hp support (4.59 of 5)

    HP Laserjet Pro M477fnw Multifunction Wireless Color Laser Printer with Built-in Ethernet, Amazon Dash Replenishment Ready (CF377A)

    • I had to spend 3 hours with HP Support within 2 days.
    • I contacted HP support, and our printer still about a week remaining under warranty
    • nothing but problems wit wireless connection to mac computer, still working with HP support,
    • HP support is a joke.
    • Finally called HP support, which is not US based, whom was very cocky rearranged my Windows desktop, all the while telling me the printer was not working due to a networking issue
    • The HP Support went from terrible while trying calling them, to outstanding with chat.
    • Super, called HP support again, this arrogant technician starts telling me he shows the printer is working
    • I was about to return the printer, but instead called HP support.
    • I tried the Chat option of HP support.
    • Last night I received a telephone call from HP Support.
    • The HP Support rep told me "this printer does not have full feature software which supports mac os 10x 11".
    • The HP support guy took over my computer and had to manually add the software... the first time with my computer wired to the printer.
    • I wish I could give this product and the HP support service negative stars.
    • Very knowledgeable and helpful HP support person.
    • HP support is a joke.