I called HP support and, even though it broke before my year warranty had expired, I guess I messed up and didn't call until after it expired.

It was hard to find the HP support number

After following HP troubleshooting recommendations and also speaking with HP support over the phone, HP tells me the print head has failed and the printer needs to be replaced

HP support is useless and their online answers basically amount to reinstalling the drivers

The attached picture shows how the fake HP support website looks like

Contacted HP support and they told me I need to buy a new printer

I have done all of the trouble shooting on it from HP support, still not

The attached picture shows how the fake HP support website looks like

Would you like to spend and hour and 30 minutes on the phone with HP Support and have them tell you to try every scenario you have already gone through before calling these useless people

HP support is useless and their online answers basically amount to reinstalling the drivers

Contacted HP support and was told that it malfunctioned and could not be fixed

Spent hours with HP support, I in error allowed them screen control of my Mac, then they proceeded to accidently corrupt my OS requiring a complete re-install of the OS.

When the printer was working, it met all basic expectation, however in a single year I had to have two replacements!!!Also, there were an additional two times I contact HP Support where I had to completely re-download the software because of an inexplicable printer failure

Call hp support and they are sending a replacement

I called HP support and they had me go through all the procedures for trying to fix

Now, I am one month past warranty and HP support will not honor that fact that it was a pre-existing condition

HP support sends to an off shore tech support that wants $99.99 to try to fix it and can't guaranty it will be fixed

But here is what I wrote to them in response to their request to share my recent HP support experience:Did not like getting a refurbished unit

It’s probably easier to get in contact with the President than it is Hp support

Now, I am one month past warranty and HP support will not honor that fact that it was a pre-existing condition

Constant loosing connection.. spent hours on the phone with hp support.. seriously hours...same issue.. really disappointed!!