• Reviews around hp support (4.26 of 5)

    HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, HP Instant Ink & Amazon Dash Replenishment Ready (T0F29A)

    • HP support is a nightmare
    • , Had to ask for HP support even after using the driver CD that came with it.
    • No amount of restarting or even the hard reset HP support showed me earlier would make it go away
    • Spent an hour with HP support, they couldn't fix the problem and offered to replace with a refurbished model
    • After 5 nights of beating my head against the wall, living on the HP support website and "community forums" I'm running up the white flag, I'm done, it's going back
    • Don't waste your time with HP support, because they are worthless.
    • If you see an error about a Problem with the Print head please contact HP Support for a replacement printer”.The
    • Not the product forums, not Amazon Tech Support, not even HP Tech Support
    • Apparently the lamentations of the many reached the ears of HP support and they fixed the screwed up software so now
    • After placing the unit in service and experiencing the above, I called HP support
    • HP Support was outstanding as we tried to work through the problems, although it was time consuming
    • DANGER - do not not screw up like I did and ignore all the 1 star ratings here.try and use the HP support forums and online help - DNS or nothing at all
    • First a Microsoft update rendered it useless until HP support remotely fixed it
    • Quality is assured, it uses 4 separate cartridges, which someone said it's bad while instead is a great plus and furthermore each cartridge is really affordable, HP support in my experience is awesome
    • I searched HP support and other support sites.
    • I don't have time to spend with HP support again only to have it happen again
    • HP support is in another country and they do not understand clearly the questions.
    • We've spend hours on the phone with HP support, their answer was that the printer is working fine, but our laptop was outdated, drivers not working and even our network was corrupt.
    • Chatted with HP support for about two hours, and finally they instructed me to use a special series of key presses (a super-reset, I guess) that cleared up the error code
    • No amount of restarting or even the hard reset HP support showed me earlier would make it go away
    • HP Support was not helpful at all and tried to sell me a computer virus cleaner for $199.00 - which I have not intention to purchase!
    • Stopped printing, spent FOREVER trying to get help with HP Support, or should i say NON-Support
    • HP support is a nightmare
    • I spent hours trying to see if I could by pass the ink jet starter kit only to have to rely on HP support.
    • Because I knew I would be on the phone/chat with HP support for awhile, I had to wait for a
    • I return from a business trip to find printer error "0x6100004a" and the joy of 3 hours on the phone with HP support
    • After spending hours on the phone with HP support - they determined the printer needed to be replaced
    • Good job on HP support
    • the HP support people were very nice, send out free ink etc.
    • trying to get this box 'o' crap to work
    • It was time to upgrade rather than harping on a cheap-o and blaming the brand etc
    • I also have created iron-on transfers for t-shirts, fabric bags, etc. using Avery T-shirt Transfers for Inkjet Printers for use with White or Light Colored Fabric or Avery Dark T-Shirt Transfers