Poor quality, abysmal customer support and short life spam have pushed me away from this once stalward product.

That decision was surely made by some executives sitting around a table figuring out how to extract more money from hapless customers.

and I know that specific phone cord is required for the fax machine ;/ not a happy customer

Buy this printer if you enjoy HPs lousy customer support.

Horrible customer service.

I used to work at HP Labs, 1501 Page Mill Road, Palo Alto, and have been a loyal HP customer for many years (I also own lots of HP test equipment, oscillosocpes, signal generators, etc., which have been very high quality and continue to work very well to this

There is a known problem that HP has completely ignored and has not bothered to even attempt to fix, creating hundreds if not thousands of angry customers

HP will be losing a customer for buying printers, and an instant ink subscriber.

Nearly everyone is having the same connectivity issues and crappy customer service

I've never had good customer service from

How about you just make a printer that doesn't blackmail/cyanmail/yellowmail your customer into buying ink cartridges they don't need?

Great customer service from HP

But to have customer service not admit they *might* have an issue and to blow off long-time customers.

Why can't you support your customers by selling a rebuild printhead at a reasonable price (say $40)?

Just google "HP missing print head" and you will see some very frustrated customers that have had to replace print head after print head.

I sent an email to the CEO's office advising him that his has lost a customer until this gets reversed

HP just lost a loyal customer on this one.

The worst customer service

I highly recommend NOT buying from HP they have terrible customer service and their products (at least the ones I have purchased) are of poor quality.

don't understand what their sales team is thinking throwing all this other junk in the way, it just results in frustrated customers.

HP just lost a loyal customer on this one.

In addition, HP does not have a good customer center

, now its not working and is in an error state, keeps reporting paper jam when there isn't one and then wont load sheet of paper o print , a waste of my time and money...

Refused to provide cc info & insisted they make good o