One end of the box was completely missing and the other end was there but completely flapping

The box, however, is so flimsy that when I tried to use the built-in cutter and remove a piece, the box literally fell apart -- both ends came unglued, the cutter twisted, and the roll of parchment ended up popping out and landing on the floor

However, in this order the end of the box was completely ripped open on one end and the paper was sliding out