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Update: They had reached out to me to see if I had gotten my money back, and it turned out I didn't under further investigation by me, great customer service, so if you think this might not work out for you
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Excellent customer service when help was needed.
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So I am now satisfied with the product and the great customer service.------------So far works as intended without melting or smoking as some buyers have indicated
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I really hope there is something that Innogear can do about it: UPDATE: they sent me a new one and it works perfect, this is the best customer service that I've ever had
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Great price, great product and even greater customer service
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Great customer service and amazing follow up!!
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Great services quality
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Excellent customer service
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Lovely customer service
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:) Good customer service, if this happens again I will just ask again because I like how it sounds and it was the result of some solder being weak in an area i think which is understandable i supposegood product and customer serice
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Great service and notice the difference
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Excellent service
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Great customer service, and would gladly do business with them again
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They were super nice the whole time ide give them another star for thier great customer service