this is a great product

The next step is to contact customer support (who have ridiculous working hours, I'll have to call in late to work if I have to get a hold of them).I may be an unlucky person who received one bad product

The product is expensive, but it's work perfect

Love this product

Their product is wonderful and their customer service deserves an A+.

This product is so good, I bought a second one for my mom as a Christmas gift

Fast shipping and product arrived in perfect condition.

When we were deciding whether this product would be good for our home or not, we made an agreement that if it wasn’t worth the money after a week, it would be returned

GREAT PRODUCT!

This is quite literally the first time I have felt a product worthy of writing a review.

Great product

A pricey product like this must have some new technology incorporated

now I hate this product

This product is perfect.

love this product , very nicely packaged

So even though the product works generally ok, if you can't get parts to repair, I can't recommend the product.

Be Advised: Good Product with standard 1-year warranty and good customer service

Having owned the 780, 880, and now the 980 (yes, I'm a bit of a robot-vacuum enthusiast), I can only say this is a *completely* worthless product by comparison

Excellent product and SUPERB customer service!

Amazing product and the best customer service!

I love the brand and product however this was a rebuilt robot and it never worked from the moment i took it out of the box

The roomba seems like an awesome product thus far

This is an amazing product

This is an amazing product

This product is garbage

In my opinion: roomba should stop milking its original design and fix the flaws inherent in it, to deliver a better product lineup

They fully support their products

I did not expect this product to be as amazing as it is

As is always the case with stupid (aka smart) products, when companies try to create machines that think for you, the level of fail is generally somewhere between moderate and epic.

I would NOT recommend this product at all.

Great product!

I was more than skeptical buying this product

I will never recommend a Roomba product... ever

While it's a good product and, in my opinion, definitely worth the upgrade over the lower models

I absolutely LOVE this product

So as you can see, the pros outweigh the cons, and I would recommend this amazing product to everyone!

Product is great, but the Amazon price was crazy.

Overall its a wonderful product which makes your life a breeze when it comes to house cleaning but its highly priced and if I had not received a whopping 35% discount through

Just fix your overpriced products!!!

For may consumers, this product would seem way too expensive

This is a well designed product

So unless your provider is relentless, like mine (Dual Path) and their techs track the device as it tries to connect, you are out of luck in using the features of this otherwise great product

This vacuum cleaner is the most helpful product in the world!!

I love this product

This product works exactly as described.

I actually like the product, but it simply cant keep up with my hair generating machines

Best product, it's a workhorse

but the product is superb

I would recommend this product, but the cost is quite a turn off.

Excellent product and costumer support.

Great product

I highly recommend this product!

Again, the product is quite good

Great product and deserving of 5 stars.

So you spend almost a thousand bucks and once the warranty expires, they will not take back their product for reps is even if they charge you!

This product is awesome!

good product

Not happy, shame on you iRobot for releasing such a terrible product and shame on your engineering team for their responses

Definitely a good product and the customer support was there when I needed it

Thank you for your prompt delivery and an excellent product.

Great product for a great price.

This iRobot Roomba 980 is quite possiblly the best product I have ever purchased.

I love this product for the most part

Great product and it works as advertised

Good product, works well

Good product, works well

The product is easy to use but the situation is very frustrating when you consider the cost.

So I highly recommend this product

So product is pretty darn good, dealing with the company is pretty darn bad

It’s a very frustrating product definitely returning

These products are worth every penny,

Other than that, I highly recommend this product

The sad thing is I can't recommend this product to anyone

Incredible product.

It is a very well-engineered product and I recommend it highly.

As is always the case with stupid (aka smart) products, when companies try to create machines that think for you, the level of fail is generally somewhere between moderate and epic.

Love this product, don't know how I would get along without it!!!

Product was brilliant at the beginning, life was great - benefit of pets we love without worrying about their hair choking

But I have to say, with the little negatives, this is a great product!

Defective Product!

I can't recommend this product enough.

We love the product!

Amazing sensors, I'm having trouble with it charging when takes itself back home, but otherwise this is an amazing product!!

Great product

As a Bzzagent I received a discount coupon to purchase this exceptional product, and jumped at it.

Well, I have had this product now for a bit of time.

A very good product

It's a great product

Too bad a bad app ruins a good product

Having said that, I think the product does an ok job (not great, misses a lot of spots), but it is far too expensive for what it does

Unbelievable product!

So even though the product works generally ok, if you can't get parts to repair, I can't recommend the product.

Defective product sold by this seller

All in all, this product excels at keeping dirt and litter clear on hard surfaces

This is an amazing product

This product really is great

The product works great, but what it doesn't say on the box, or here on Amazon, is that it was designed to do 2000 square feet or less

I have had the 980 since December 3, 2015 and I have to say it is the best product I have EVER purchased

Love this product

This product works as advertised

I love it, it was an expensive product, but worth it

It is an EXCELENT PRODUCT.

Great product!

I would not recommend this product to anyone.

This product is worth the steep price

Now I count this among one of the worst products I've ever invested in.

So, if you have a lot of area rugs or reclining furniture - I would definitely NOT recommend this product.

Not happy, shame on you iRobot for releasing such a terrible product and shame on your engineering team for their responses

Good part first - great product, really cleans, support very good

Good part first - great product, really cleans, support very good

Great product but does not work as well as the 960 model.

Also, if you are particularly bothered by seeing pet hair and other stuff on your floors, this product is a god-send for you.

I think if they had a brush option that more aggressively pulled the hair up and better wall following/edge cleaning navigation this could end up being a solid 4 star product overall or higher

Great product

All in all, it is a wonderful product, I have had absolutely no complaints and would replace her in a minute if she were to break, or find more lucrative work elsewhere

This product is awesome.

Did I mention I love this product?!

Great product

Great product!

Great product

Love this product

Love it-great product

The product worked out of the box ( unlike two from a competitor

Very good product

Great product

Too bad a bad app ruins a good product

You won't believe how great this product is until you live on clean floors EVERYDAY, ALL DAY!No hassel cleaning.

Great product.

I love this product!

Excellent product, derseves a 5 +.Have not found anything to dislike

I can't recommend this product enough.

The manual is is not great some difficulty setting up WiFi recommend better instruction on website or manual .The call center provides great service ( Unlike the competitor) .Now will find out how reliable is the product and how long it lasts

It's pretty early to say with 100% certainty, but it appears as though the Neato is a better product.

Love the product overall, but not as smart as portrayed.

Love this product and does great for the dog hair and kid traffic.

Reviews are meant to be helpful in my opinion not product innovation forums

Perfect good seller and good product

This is an excellent product so far.

I would say it's probably a solid 4 star product for homes with hard floors and carpets without pet hair and maybe only a 2 star product for homes that have carpets with pet hair.

Would definitely recommend this product.

So, good product, but looking forward to that software upgrade.

However, no product is perfect.

and i just want to say Thank You to the engineers who developed this very helpful product.

Amazing product!

I love this product!!!

Excellent product and does a much better job than I had imagined!

The product also states: "Tangle-free extractors prevent hair and debris jams"

Such a cool product!

Fantastic product.

But, if you can afford it, I'd highly recommend this product!

Yes, I recommend this product

It's frustrating when you pay so much money for a defective product

This is the best product I have ever purchase

Amazon is wonderful for taking care of the issue and I love the product and highly recommend it even with this little mishap

This is an amazing product and worked better than advertised in my opinion.

fantastic.......good product.

I will not buy from them again because the product is not worth the replacement risk

This is a great product.

Irobot the parent company -although bought less than a week- said that they dont recognize the retailer even though it was bough via amazon and were not willing to replace the unit although they offered to send me a courtesy part but would not honor the warranty and replace their defective product!

the mop is another awesome product that i depend on and that does an outstanding job.

Absolutely great product

Great product but does not work as well as the 960 model.

I love roomba980 is best product from

Best product for our needs

stairs would be fantastic, but that's a total unicorn right now, i realizeoverall, great product.

This vacuum is a very good product so far.

I can't comment on the durability but this product works and works well

I love it, it was an expensive product, but worth it

O-Cedar O-Duster Robotic Floor Cleaner

Bin access for clearing the trash is very easy(d

Bin access for clearing the trash is very easy(d

n’t take 6hours to fully clean my 2 bedroom home

n’t had the 980 clog like that yet

and NOW THEY WON"T RESPOND, because it's

n’t want to be blowing this stuff in your house or garage

n’t work at all