The touch screen gives it a nice touch and let's you switch between phones fast and easy

Allows me to take calls at work and also use it as a soft phone to listen to audio on my PC or use with Skype calls.

The electronic handset operation works much better than the mechanical lift on the Sennheiser my old phone, but I honestly don’t know if that was a Sennheiser issue or an issue with my prior phone system.4.

I have had 0 issues getting this to work with my Cisco Jabber soft phone, my Cisco IP Communicator, or via Bluetooth to my iPhone 7

Jabra gains credit for having very patient, nice phone

Only works with certain soft phone providers

The soft phone is connected through a USB switch that is connected to two computers.

I have a desk phone, a mobile phone, and a soft phone.

so it works with your cellphone and soft phone if you are near the base.

I can link it into my Avaya soft phone if needed with the telephone jack, but this limits the 9470's functionality - for VOIP systems it is completely a must have for me at work, giving me the liberty to receive and answer calls while not directly present at my desk giving me a wide range from the base (limited obstructions/interference), place calls on hold, mute the mic, and adjust call volume all from the headset.

It was a fun hour trying to get the setting right so the phone would hang up when I released the call from the headset rather than hang there sideways

Since the headpiece only has one speaker it can occasionally be difficult to hear people but mostly only during conference calls when other are on a terrible speaker phone

The touch screen was also really useful for setting up the phone initially as well, and it all went through without a hitch

The battery lasts all day and the ability to sync my cell phone, desk phone, and computer soft phone to one headset is awesome

These are wireless just like portable phones.

Sure, I can leave the phone on my desk and walk VERY far away from the base station, but I could accomplish the same thing if the head set were paired directly to my mobile and my mobile were in my pocket.

I haven't played with the soft phone

all VOIP/Soft Phone - MS Lync, Skype for Business - directly interfaced through USB on the computer.

If you aren't going to use a soft phone you can still program the headset to go to the computer to hear audio between calls.

Phone only form the bluetooth, I'd prefer phone and audio3

It's usually for business calls using my landline deskphone, skype (internet "soft phone"), or my iPhone

This is a must have for people who have a soft phone and also for long range hands-free for a cell phone

Great to use with soft phone and mobile phone

and I'm not sure that works in my home, but except for have to bought a cheap phone and need to hook off works great

Worth the $$ to have it work as a soft phone, desktop phone, and cell phone headset.