I think that is proactive and great customer service.

Happy customer.

Havent used it yet but very good customer service

That’s fantastic customer service

Great Customer Service!

I have never had better customer service on any orders that I have ever placed.

Good customer service by this seller, original charger bar did not work properly, the seller replaced it immediately.

Very friendly customer service.

Great customer service!

Excellent customer service, stand by their products.

Its impossible for any company to ensure that their products are 100% perfect so good customer service like this is most reassuring.

What great customer service!

Excellent customer service.

Great customer service to reach out to the customer and correct my problem

But the MOST disappointing thing was the poor customer service

Great customer

Update****This company has provided great customer service

Quality product, heavy duty well packaged for safe storage nice hand mini flashlight, great customer service from Jackery

excellent product and great customer service

I want to thank Jackery for their excellent products and incredible customer service

Great customer service too.

I chose this charger based on it's weight and # of positive customer reviews.

I am sold on both this excellent product and the exemplary customer service provided by Jackery!

Good customer service

Again, I applaud you for your excellent customer service in dealing with this.

Great product with great customer service to back it up - what more can you ask for?

Good customer service with a defective device.

Great Customer service and a great product!I purchased this on September 12th and probably waited about two weeks before I opened it to use

I'm very impressed with the company for having sought me out as a previously unhappy customer to show me that their chargers are better than the faulty one I first received.

Update: great customer service

Appreciate the good customer service.

Great customer service to rectify replacement

Great customer service.

They have amazing customer service also

**UPDATED REVIEW***Great customer service

Great price, amazing quality, and even better customer service if your device ever stops working!!!This thing will charge your 6s 2-3 times, and is small so its super portable

Great customer service and the new product is working great!

Fantastic customer service, all via email

Jackery replaced and refunded charger, excellent customer service! Thanks

n’t get the LED to turn off, thus, battery is constantly drained