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Horrible customer service!I reached out to customer service one more time, but not very hopeful they will be helpful
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I called KRUPS and they have the WORST customer service
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We contacted worthless customer service
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then I was stuck with horrible customer service (rude) and no coffee pot for 3 weeks while they try to repair it.
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I never would have bought this machine if I knew of this poor customer service.
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Three stars because of amazon impeccable service and ease of return, thank you amazon
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We had Cuisinart grind and brew pots for many years and got great service from them for less money
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Bad product, bad service
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Reached out to Krupa customer service per their instructions as they have no customer service members available to talk live
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TERRIBLE customer service.
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KRUPSTHE WORST CUSTOMER SERVICE EVER!-Iain1/14/20Received a new machine....have them a second star....
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Thank you Amazon for the help and great service for handling my problem with
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Bad product, bad service/warranty
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Is someone‘s has same problem as mine
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My only objection is that when I set the coffee strength to strong, it isn't as strong as I like.