Up date on this still fighting with lg customer service they have sent me screws for a refrigerator when i have a tv then after talking to them 5 more times they sent me the wrong screws again this time for the stand so as of 9/6/2019 still missing screws for the tv hoping to hear back from lg soon

so i put the screws back in the tv missing one

broken and missing screws

When me and the wife was taking the tv out of the box screws fell out of the box then upon investigation it was the screws from the back of the tv one was still in the tv not

All my other units are Roku smart tv’s, and their remotes are much easier to use