She likes the touch screen and easy-to-use commands.

Fix the bugs before releasing a phone, Verizon!This one has such promise, too, as a nice basic touch phone

as the typical end call button on the phone itself, I have found that multiple times as I am talking with someone, my cheek grazes the button on the touch screen enough to end the call as I am still speaking with someone

I have found that since the phone has a sensitive touch screen, I was accidentally hanging up on people