Very disappointed in the product, primarily due to the poor software/firmware of the device

Their software is awful and poor

The software is clunky as well, like it has windows come up asking if you really want to leave a page when the button you hit has nothing to do with leaving a page (say no, and it goes ahead & does what you asked it to do).

First the software install had an issue because the software is 32bit and macs prefer 64 bit software.

The main problem is the software

Built-in torrent software works like a charm

I have not used the free backup software because I am not yet comfortable with the Privacy statement

Again, a software problem

Software is a little confusing in places but overall extremely reliable with fast file copy rates, consistently getting 50 to 60 MB per second (yes megabytes not mega bits)

Starting the device its a bit slow, the software it's easy to intall i had some trouble with it since my antivirus software blocks it

Even some of the more expensive Buffalo NAS's have much better software.

The bad:The software is not intuitive , it has regular settings and also advanced setting which really don't make any sense it should have only one set of settings with a simple interface and an easier way to update the firmware

The software for this box is very limited and has a lot of bugs.

I recently had one of the drives fail in the the array, and when I swapped out the failed drive with a same size replacement, the software was unable to recreate the RAID array and add the new drive.

The software needs work.

First and foremost, the proprietary software that Buffalo uses for this is incredibly obsolete

Starting the device its a bit slow, the software it's easy to intall i had some trouble with it since my antivirus software blocks it

Software is a little confusing in places but overall extremely reliable with fast file copy rates, consistently getting 50 to 60 MB per second (yes megabytes not mega bits)

Also, the software is all but useless and really doesn't do much for me other than notify me that the NAS is there.

The software is a bit confusing in its interface, and I sometimes had to enter the password I had configured several times, but it did work

The software is primitive and buggy.

Works great but software is tricky and hard to set up.

Now they want me to obtain 3rd party test hardware and software, setup a work bench in my home and run more testing because they do not trust their own software.

I ended up going with another brand (WD) primarily for the user-friendly software and consistent updates.

Or at least I wasn't after wrestling Buffalo's archaic software for six hours

First and foremost, the proprietary software that Buffalo uses for this is incredibly obsolete

The software running on the LinkStation seems out of date since it recommends Internet Explorer Ver

Software is woefully lacking.

Poor software/firmware on an NAS that never really worked.

Decent storage space, great interface software, and the ability to mirror drives.

Random software crashes, NO automatic hard drive spin down (hibernation)

Dinky software interface that needs to be updated

As far as their support goes, each time I have spoken with guys in the US that have a pretty good understanding of the unit, but not enough to overcome their TERRIBLE SOFTWARE.

I kept on being told -"you need to talk to your internet service provider" .... useless device, poor software design and utter waste of time -- I returned the box to Amazon

At this point neither the web interface nor Buffalo's software will not help - neither can issue a reboot command - and it has to have the power pulled from it to get back to anything resembling service

Great storage capacity and a good software utility included

For my smaller music files it was more like 35MB/s

Copying to the USB 3.0 external hard drive speed is merely a few M/s, even slower than IX2 that has only USB 2.0.

From PC to NAS over GigE, it was a steady 55MB/s according to Windows

Everything worked as it should.

You may be happy with this unit, as it's not so much bad as not to my liking.

This item works as it should it's iPhone app still hasn't been updated to work with iOS 7

Documentation for Apple device and Mac users seems straightforward, but many non-Apple users may find they will need to do a bit of independent research in order to get the device to work as it should.

It would never get 5 because of the cheap plastic constructions, but if everything else worked as it should, I would have rated it higher.