It was clear the customer support personnel were trying arbitrary fixes.

So I contacted the customer support and spent couple of hours and didn't find any configuration changes that would resolve the issue

A customer support person had me turn off the firewall.

However, calling Cisco tech help; got great customer support

my problem wasn’t fixed, but the problem created by customer support was erased

I think this is a good router ,also the customer support was very good

So if you want to buy a quality router with good customer support please look elsewhere

I’m shopping for a new WiFi router and good customer support will be high on the list of requirements.

Since my problems continued, I purchased a 9-month extension for $20.By February the customer support-assisted trouble-shooting actually made things worse: instead of intermittent connectivity, the EA4500 took the network down completely.

Tried to fix it myself and then four times with their customer support.

Due to the firmware headaches and poor post sales customer support that Linksys has provided, I decided to buy a new router

The customer support dont speak english and could not help resolve my issue

I’m shopping for a new WiFi router and good customer support will be high on the list of requirements.19-Oct-14

I've tried every form of customer support

Customer support would suggest things like, reboot, reset, load latest firmware....none of it worked.

I wonder why the customer support tech didn't offer me a new unit??

but and customer support is barely adequate.

The first one went back as I could not get it to connect to A/V equipment regardless of the settings (even after hours with Customer Support at Cisco who owned the Linksys line at the time)

my problem wasn’t fixed, but the problem created by customer support was erased

The product only has 90 days of Customer Support.

I had to call customer support to navigate it.

But the cherry on the cake was customer support which I called twice.

Even this was a fiasco as (long story short) the ‘overnight’ took four days, loaded with conflicting information from customer support (e.g.

The cloud apps thingy that might come later.- Good customer support: I called Linksys customer support to try to resolve the lags I am having

I love businesses like this that have good customer support.

").Anyhow, I contacted the customer support

It was clear the customer support personnel were trying arbitrary fixes.

With there 24/7 award-winning customer support

I called to customer support & instead of helping me (because it just completed +2 months from the warranty period), they are promoting their new product to buy

Contact with the customer support is worthless.

Their customer support never did get back to me

I didn't bother with customer support and am just going to return it.

Customer Support was marginally better (fewer questions about data they already have about the case, slightly better language skills).

Spent three hours with Cisco Customer Support.

Lynksys customer support is awesome, but so far that is it

Even this was a fiasco as (long story short) the ‘overnight’ took four days, loaded with conflicting information from customer support (e.g.

then once I contacted customer support, that was my real relaxation time..... not they did say anything helpful, but they said funny things

My calls to Customer Support were numerous.

My calls to Customer Support were numerous.

Since my problems continued, I purchased a 9-month extension for $20.By February the customer support-assisted trouble-shooting actually made things worse: instead of intermittent connectivity, the EA4500 took the network down completely.

Called their customer support which correctly and efficiently set the router up just as I wanted.

The cloud apps thingy that might come later.- Good customer support: I called Linksys customer support to try to resolve the lags I am having

Customer Support was marginally better (fewer questions about data they already have about the case, slightly better language skills).

The product only has 90 days of Customer Support.

But it's a very easy a procedure,(c

My current ISP provides me with a great 100mb/s up and down

so it appears as "down" as far as the cloud management s/w is concerned

Had a WRG54T for years and loved it

Much better coverage than my Cisco E-4200 I replaced.

Customer service is HORRIBLE, yes, H O R

My current ISP provides me with a great 100mb/s up and down

so it appears as "down" as far as the cloud management s/w is concerned

Customer service is HORRIBLE, yes, H O R

Had a WRG54T for years and loved it