Finally by browsing the forums (using DSL modem to connect to internet) I was able to figure out how to do a hard reset and it works again (and performance seems restored)

It has a bug that prevents you from logging in to the manage page that can only be helped by doing a hard reset of your router and then start all over again with the set up.

That's the hard reset method, Tech Guy.[2013-

I tried both resetting this router back to the factory condition using the Smart Wi-Fi website and also doing a hard reset using the router's reset button.

Now, holding the hard reset button for 5-15 seconds as stated in the manual has no effect

I attempted to do a hard reset( the 30/30/30) and still nothing but a happy Cisco light

At times I've had to do the hard reset multiple times, sometimes expending over an hour just to be able to reset the unit

Linksys product support insisted I go though a complicated reset procedure, after which it worked for an additional 12 hours and then failed completely.

I've tried holding the reset button for 10 seconds, doing a hard reset (30/30/30), and it won't work

I had to do a hard reset 3 times right out of the box before it would connect to the internet

I've found many forums with the same issue, and the only answer is "hard reset"

Most of the times, I could get it back to life with a "force reset" process... which by the way doesn't always work exactly the same way, so I won't bother trying to give the steps here

Problems started with dropped internet connectivity, requiring resets of the unit every couple weeks (progressing to every couple days)

Customer service is HORRIBLE, yes, H O R

Much better coverage than my Cisco E-4200 I replaced.

My current ISP provides me with a great 100mb/s up and down

so it appears as "down" as far as the cloud management s/w is concerned

Much better coverage than my Cisco E-4200 I replaced.

Had a WRG54T for years and loved it