The problem here is more the sneaky dual-band shenanigans marketed using an identical and established product, with no information or indication on the Amazon page that it's a different stripped-down version.

For 200$ You can buy a good tri band MU-MIMO router that will outperform this

This is the dual-band version, and is not compatible with other versions (tri-band) of Velop

The third band is useful for the nodes to communicate with each other, and this new model strips it out in favor of a minimalist design

Didn't work as they say

In the end, everything worked as it should and the support folks were helpful.

It doesn’t work as it should, it’s essentially engineering beta level product and not ready for actual usage

I had to spend several hours with tech support on the phone getting it to work as it should.