• Reviews around reset (1.35 of 5)

    Logitech G933 Artemis Spectrum – Wireless RGB 7.1 Dolby and DST Headphone Surround Sound Gaming Headset – PC, PS4, Xbox One, Switch, and Mobile Compatible – Advanced Audio Drivers – Black

    • Logitech support had my hard reset it and it fixed for like 5 days then started doing it again.
    • The instructions tell you to do a hard reset, and firmware update, if it doesn't connect, but this fails if the battery is too low, it seems, and put the headset into a worse state
    • Hard reset, uninstalling & reinstalling the software, etc
    • Uninstalling the Logitech Gaming Software (LGS) and reinstalling it as well as resetting the headset solved this
    • Logitech support had my hard reset it and it fixed for like 5 days then started doing it again.
    • Hard reset and firmware updates have no success.
    • i have removed the battery, plugged it back in, restarted my computer, done a fresh driver/logitech software/firmware install, done a hard reset on the headphones and the dongle
    • I've had to do numerous hard-resets, troubleshooting, and now I can't get the microphone to work
    • BUT when I have it plugged into the PC via its charging cable and I am using it at the same time every ten minutes it does a hard reset.
    • Can't charge the rechargeable battery at all, even after trying all of the hard reset and forced firmware update instructions
    • i've followed all steps on logitech's website which mainly involved fresh software install and pushing a paperclip in the device to do a hard reset. if all the software is freshly installed manually (with latest software from logitech's website) and power cycled appropriately and the problem persists (even when using audio jacks to attempt to use wired) it has to be a hardware problem
    • We have done every thing suggest from Logitech to fix these problems, from reinstalling drivers and gaming software, to using the hard reset button on the dongle and headset, to unconventional recommendations such as uninstalling skype preview
    • Needs a hard reset 2 - 3 times a week because it won't recognize its charger, or won't function
    • Dont buy this headset, it never works when I need it to, it makes a static-e sound for others to hear when I talk
    • Dont buy this headset, it never works when I need it to, it makes a static-e sound for others to hear when I talk