The android app seems unable to find the roku in order to add it to the hub

The smart phone app is a real disappointment!!!!

The App UI is terrible...

The app is really cool and it does gestures

Well worth purchase price.- Better app for setup

What they created is the opposite: a fantastic physical remote with a convenient setup app, with needlessly complex "virtual" remote functions

When it was all said an done I preferred the app.

Instead of an IR remote, we now get a IR beaming hub and a RF physical remote as well as App and Alexa support

The supporting website, app and desktop program and integration of with the remote is full of bugs, limitations and certain programmable functions that straight up do not work at all

I thought that the setup would be a pain, but the app made it really easy

Set up os conducted entirely via a slow functioning app

The app on the cell phone works great though.

The app is easy to follow for set up, but going back and making some changes could stand be a tad more intuitive

Free apps can do more than this bloated logitech app can

The app is working fine on my android phone

Horrible setup process along with a terrible app from Logitech, as setting up devices takes way too long

A nearly-perfect simple remote with great battery life and ergonomics to do most stuff, and an app to do the rest

The app pretty much blows, but the remote is great.

The Harmony software is probably the least intuitive part of this product - the Android app is clunky and the menus are confusing.

Terrible app.

The app for iPhone really shines, but the layout of the app is a bit odd

Happy the app is a great back up.

As far as I could tell, this is a total scam product with a terrible app and a box with a single functional LED only

First we'll start with the Smart Phone App.

Due to this, I tend to ignore the Smart Phone App unless I run into the problem with the supplied Logitech Remote as described below

App was fun at first but sucks the life out of the battery

The app is also useful when you want to control a different device without interrupting what you're currently watching - say you want to turn on your Blu-ray player to eject a disk while you're in the middle of watching an AppleTV stream - you can use the app to control the blu-ray without switching the TV to *

The mobile app hangs a lot, and it recommends restarting itself to fix issues (which are numerous)

The app is clunky as all get out

It requires you to setup the remote via mobile app... the mobile app is garbage.

In my opinion the app is useless for casually watching TV, but I can't begin to express how handy the Harmony App is if you are already settled down in another room and wish to turn off the entire TV system in the living room from the comfort of your own bed

Forget the gripes about the poor app upgrade

The thing works from the manual remote and it's on my network, the app is the problem

And the iphone app to control devices is absolutely horrid

The app is HORRIBLE now, the setup process is counter-intuitive, and the support efforts on their various pages at logitech is abyssmal.

While the Simple remote works great and can be programmed to do what ever you need, the apps for your phone and tablet leave a lot to be desired

The app on my iPad is a little sluggish at times but it works

I can only hope Amazon adds more functionality to the controllability of the platform as far as apps are concerned

The app is cool and all I use but the remote is basically worthless to me

Just call up the app, and its right there.

The app for Android needs some work.

The Logitech Harmony gets the job done, but the app for managing it all is terrible.

The app on phone is not really appealing looking.

I do have the smart phone app installed, but it all just works so well with the simple remote, I haven't used the smartphone app for anything besides the setup, which I found to be far easier and quicker than using the computer, which is how all previous harmony remote setups were done

she really complained about this).The smartphone app is nice if I'm lazy and don't want to get off the couch to find the remote.

the app is set up and works fine though its not as clean an interface as it could be.

One other reviewer disliked the phone app, but we find it quite usefull.

App hung a few times, but after a couple force quits, it finally worked, and is awesome

I wish the app was a little more ... intuitive... as far as actually using it as a remote control but other than that it seems pretty solid

Insanely clunky app design

It's a really cool system/app - not to deter this away from the review, but it's

App has worked flawlessly

The other issue I have with it is the mobile app

App is hit or miss and seems a bit clumsy.

I can only guess why other people have such issues when everything is 1-2-3 as it is with the improved app these days

The app works great, and the buttons are fully customizable

The mobile apps can use some work.

: Simple setup, can be done exclusively through the app (good riddance, Windows) : Can use your smartphone app as a remote, esp helpful for night viewing : included remote is comfortably small and grippy, good hand fit. : Works on my Android phone(Nougat), think it will run on anything back to gingerbread(?), good use for a spare/older phoneCons

Think the app is intuitive?

Although not ready for prime time, the mobile app is useful in some ways

I had no problems using the app to set up my configuration

The app is similarly limited

This unit also allows you to control everything with your smartphone and the free Harmony app, but my guess is you'll much prefer the included remote.

I kept my 650, which is still going strong; the only gripes I have against it are the not-as-reliable IR signal, no app support, and now no Alexa support (nit-picking

The app is clunky and cumbersome

An attempt to change settings will generally fail and crash the app about 50% of the time

The app is not intuitive

The app is pretty cool and you can program the physical remote with it, which I like a lot.

The app works great too if you are lazy and you need to change the channel or volume

App crashes constantly.

I would highly recommend the Hub and the accompanying app

The App is easy to use and understand

The app is nice to have when a remote can't be found

The app works pretty good and the simple remote is the perfect compliment.

The app works pretty good and the simple remote is the perfect compliment.

Turn on the tv with your original remote and try to use the smart phone app or the remote; it thinks your tv is off

The app refuses to recognize my wireless network (which hasn't changed), and because the app doesn't work, I can't reset the hub and remote to get them working again, either.

I like all the features such as smartphone app, limited home automation control, bluetooth, IR etc

The app and remote also both feel slower than the old remote

I found setup quite easy (tip do it all through the smart phone app and then it will sync automatically to your myharmony software on your PC)

App opens back up to the current activity and everything works again

Constantly dropping availability on the smart phone app (BLUETOOTH REQUIREMENT AND WIFI REQUiREMENT CLASH).

The reason i only gave it 4 rather than 5 stars is because i basically only use the basic remote because thwe app on the smartphones and iPad are terrible

Erased app and reloaded and it didn’t work.

One button switches the TV from DirecTV to the smart TV apps and back again

The App works flawlessly with the Hub.

The apps for the phone aren't very intuitive.

The app is pretty solid.

WRONG!The remote only works through the Harmony app...and the app is awful!What a disappointing waste of money!

The app works great and the remote is a perfect backup

The app made setup really easy

This Harmony hub and app are well designed and very easy to customize

The iPhone remote app may be powerful, but so far I don't see it as worth my time to learn all the gestures and button choices required.

The app works good enough, but sometimes takes a little time to load and function on my iphone 5.

The app works good enough, but sometimes takes a little time to load and function on my iphone 5.

The downside is the app.

The App is also convenient for controlling the system so no need to "fight" over the remote.

The app works OK when the phone is in active mode but once the phone goes into sleep mode and you have to wake it up, the app has to "reconnect" to the hub which can take up to 20 seconds.

I never use the Harmony remote as I've got the really good app installed on both my iPhone and iPad and both work seamlessly once you figure out how everything integrates

You either have to get a hold of the device remote or use the smart app to fix it.

I also tried the PC app, which updated the device firmware, and got to the point where it recommended the mobile app, then proceeded to crash

The smartphone app works just fine, but I did have trouble trying to update through a Windows 10 PC; USE THE APP.

After a while the App became tedious so I switched over to the PC app.

had to do everything using the computer since the mobile app was a bust

The apps for iPhone and Android seemed gimmicky but are actually useful.

Would have given it 5 stars but the app to use with it is horrible

I love the app too.

Although not ready for prime time, the mobile app is useful in some ways

Great iphone app.

Remote is a little involved to set up but the app is stellar.

The app for Android is really nice too, I just am not sure I want to use my phone as a remote yet - will see if over time I change my mind.

Using the smart phone app requires that you are logged in.

I do enjoy the app

The only reason i did not give this product 5 stars is because the software layout could be better and while customization in the app works really well, there could

But you can only pair it using your smart app

App hung a few times, but after a couple force quits, it finally worked, and is awesome

The available, free smart phone App is well laid out; works just as well as the button remote; and gives you more functions

The app itself can take 10 seconds to load on my phone, then it takes another 30 seconds for the app itself to locate my harmony on the network, then another 30+ seconds for the power signals to be sent to the devices.

That would all be fine since there's a snazzy app and we could just ditch the remote and use our devices with all the associated functionality, we thought, after realizing what a "dumb" remote was included.

The app sucks

This would easily rate 5 stars if the app weren't total garbage

The app works but there are so many steps to opening the app and getting where you need to be just to change the channel or turn up the volume.

One of the first posts you will see is from Logitech when iOS 8 was released where they say their app was not compatible and it would not work for several weeks.

When “fixing” an activity, when it asks if it's working, if it's not, it will check that everything is set up properly, and if it is and things still don't work, it just keeps going around in circles with no way out except saying it's working when it's not or having to killing the app

My existing universal remote had a default setup but not with all of the buttons where missing were the smart TV app buttons

She was amazed how easy the app is to use.

The system works very well when the app on your phone or tablet is working

The app on my iPad is a little sluggish at times but it works

My own experience is that their app is not easy to use and is particularly frustrating if things go wrong

They have been working to improve the apps on the iPhone and iPad and they have been noticeable improvements

The app is nice

The app was definitely a bit faster than the old program, and within a minute, I'd picked out the devices, verified the order to turn things on, and was at the fun part- pairing the Hub with the FireTV Stick

The thing works from the manual remote and it's on my network, the app is the problem

The Smart Phone App is just "OK" due to the limitations imposed by soft keys instead of the real thing.

The app was a little difficult to use and would not load on setup.

The mobile app hangs a lot, and it recommends restarting itself to fix issues (which are numerous)

App was fun at first but sucks the life out of the battery

It is an awesome gadget cause it has an app that you can access from his phone and my phone as well

Due to this, I tend to ignore the Smart Phone App unless I run into the problem with the supplied Logitech Remote as described below

However, the app makes it nice to control devices from another room.

App is clunky, keeps "reconnecting" every time you launch the app, and app is very slow

I highly suggest getting the Hub with at least the simple remote because while the app is nice, I find it annoying and slower than using the remote.

But the app is still handy when you have less-used functions that you want to get at sometimes - for instance, I almost never use the "zoom picture" or "closed captioning" buttons on my TV, but sometimes it's

I do not use the app on my phone very often, but it has worked well the few times I have had occasion to use it

Once setup the smart phone app and simple controller work well

The hub then connects to Alexa as well as a mobile app making voice control possible.

The app is excellent

Still used the online Harmony app as well

I think the app is more user friendly and functional than the remote, but the way they word everything, the intention is to use your phone as the primary remote and the physical one "for the rest of the family" when your phone is not there.

The physical remote is a real gem, and the App for iPhone and iPad is awesome

App works great.

The new app has a new (terrible) UI, the app is unresponsive and there are many reports of commands and actvities no longer working

I see the app as a needless frill, although you will want to use it at least once for the initial setup

You'll be using your phone to control everything and doing it through the aforementioned very clunky app

See there's only one Alexa smart app so saying start tv will get

iOS app worked somewhat more

The remote app is awesome and offers all the buttons and functions well enough to have a drawer full of remotes.

App support on many devices (iOS, Android, Phones and Tablets)Cons:1

App drains android phone quickly9

I found the Android app to be a little buggy and quirky which was annoying

My app doesn't work more times than it actually does work,

I like that I can use the app, but it's more sluggish and

These apps suck

The app for iPad is complete garbage and pretty much makes this remote a big ole pile of manure.

Then fine tuning the remote features through the iPhone app

There are also no individual Device buttons on this remote, so you have to use the smart app

The mobile app is great

Then tell your smart phone app what the static IP address is and, hopefully, the app will connect quickly every time from then on

I have owned other multiple unit remotes including the harmony 890 that I found more of a pain to use then picking up the separate unitsthis unit programmed with ease, does everything it should with TV, Stereo, and the device being usedand with the smart app included its even better!

They're the perfect size, the buttons are laid out well, and the set up is very easy with the iPhone app

The app is somewhat accessible, but there's issues with some things not being labeled

The Android app is kind of slow, making it not my first choice for controlling the set

App is great but annoying to deal with, has to reload

If the developers would hire a designer to make the app better looking and easier to use and customize, it would be a home run

The app really isn't all that impressive

i really have no use for the smart phone app, other than the occasional tinkering on it for fun (now that it works)

The device has promise but it's crippled by its astoundingly terrible setup app

That would be preferred over the slow Android app.

The app works great on our set of Android phones and tablets - there was a recent update that cleared up many of the bugs I found

Not real benefit from having a mobile app

App is very slow and buggy

When my phone connects to the home WiFi, my phone displays a notification icon that the remote app is ready.

The app can be spotty sometimes, but it has improved leaps and bounds over my period of ownership

No line of sight needed with your components.- Bluetooth control of your Fire TV or Fire TV stick.- Customizable remote.- Macro programming.- Enormous database of controllable equipment.- Useful mobile app

The app also crashed my on phone on several occasions.

The remote app works well enough, but it is slow to load and not always the most convenient way to turn up the volume or change the channel.

The remote app works well enough, but it is slow to load and not always the most convenient way to turn up the volume or change the channel.

The app works fine to control the TV, but the physical remove has been nothing but trouble since we got it.

The app can be spotty sometimes, but it has improved leaps and bounds over my period of ownership

The App (Android version)The app is an added bonus;

The Android app sucked and was clunky

at least have app and remote be equally capable

Setup using the app failed

The app, or the need to even use one to begin with, is a joke.

The app works great on my iphone 6.

Then tell your smart phone app what the static IP address is and, viola, it works every time you try and connect

Sometimes glitchy App (occasional crashes)2

App is great but annoying to deal with, has to reload

Also, the app keeps losing connection with the device most of the time

My Amazon Echo enabled the Harmony App easily as well.

only has room for 6 activities -top row of buttons short/long press- that can be configured as you wish by using the app and no individual device control other than basics like volume/channels etc

The actual app works better but who wants to constantly ho through the steps of going into their phone just to control their entertainment devices?

2 apps available on iTunes

I really wanted it to work, I really liked the smart phone app

But my real frustration has been the app, and setting up macros, totally just set uo a few macros and had everything set with delays and sequencing only to find out it deleted or dropped off many delays and commands

Excellent app and very well integrated remotes

(All of this is done in the smart phone app.

The app could use some improvements but for the most part it gets the job done

Really love the smart control & app

The bad:The (Android) app is terr-i-ble.

The absolute best feature is that Logitech has apps available for both iOS and

My wife absolutely HATES the iPhone app.

There is also a terrific iPhone app which is version 3.3

Very easy to set up either through web site or smart phone app.

I'll stick with the app/cheap remote combination for now.

Great concept, but it is oddly cumbersome to set up as the app is laggy and the performance of the remote functions can be laggy

I don't like it being on my network or that I have to kill the app on my phone or it will just run in the background

Pros:- Full-featured free iOS app lets you tweak settings while keeping the physical remote relatively

The app is easy to use and get started and the desktop app was a must for me

The app is a bit clunky so far but maybe it just needs some time for me to get used to it, it would be 5 stars if it werent for the clunkiness of the app and the fact that the battery compartment is near impossible to open.

The app is awful

App is inefficient, requiring redundant, lengthy waits while it logs in and reconnects to Harmony servers and local devices after every change of settings-- Harmony remote state can get out-of-sync with devices if original remotes usurp device control, and there's no way to silently set Harmony to the new state without re-initializing the affected devices -- disrupting anything being viewed currently, and making my wife mad at

The app for the iPhone stinks!!!

Sometimes re-syncing through the app on my IPad fixes it, sometimes I just use the app for a while and then the remote will work later

The app also is laggy and unresponsive at times on my Nexus 5 and 7

And if I don’t like the app, at least I would have a good remote!

Takes a while to configure (using the Android smartphone app) but worth the effort

the remote feels high quality and comfortable in your hand and because it uses RF with the plug you do not have to worry about making sure it is pointed directly at the TV with no objects interfering as you do with IR

On this remote as well as on every harmony remote that works with the smart hub (at the time of this review) fast forward shares a button with the skip forward.

I have included photos of the remotes as well as on my Lenovo tablet and even though it has a lot of options, most of them are N/A. To make things worst, the tablet and phone do not go into sleep mode when the R/C screen is open

Setup is complex, but fairly intuitive as long as you don't mind some trial and error

So I had to operate in the dark room and it sucks as it does not have light to see the keys and also keyboard

After a couple of firmware upgrades it finally started to work as it should.

I expect that things will continue to work as they do now and I won't need any IR repeaters to make it happen

The customization is the real strength, the little remote may look unassuming, but you can control what nearly every button on it does and configure it to work as you want it to

But I'd give the unit 5 stars because it works as it's supposed to,

Works as it should.

The buttons are labeled intuitively and there are several that you can program to work as you want them to.

Some of the buttons worked as you'd expect (changing volume, changing channels, accessing DVR or guide, etc).

An important thing to mention is that the more devices you have and how they work together will largely affect how complex the setup ends up being, as well as if you are tech savvy or not

One complaint, I feel like the hue integration could be improved as it doesn't seem to control rooms and is missing all of the lights on my bridge

I jumped on this when it was on a good sale in hopes of (a) primarily so that I could just really reliably turn on and off the whole system (!) without having to precisely point the remote (IR receiver on the TV is a couple feet away from other components), (b) in hopes that maybe I really could have just "one remote to rule them all" so to speak, (c) in hopes that I could use some Alexa voice commands with the system, (d) in hopes that I could also control my IR dimmer switch in the TV room, and finally (e) in hopes of making the whole system easier and more reliable for my wife as well as for myself

but it doesn't quite work as

Plugged it back in and everything worked as it did at the beginning

My understanding is that this feature allows you to add the names to your favorite channels for both hot buttons on the remote/virtual remote as well as for voice usage