Definitely do not buy this product until something is done to correct these problems.

The problems I have are short battery charge life and it "loses" control of some features/buttons at different times which require you to turn off the activity and re-select the activity to restore functionality of commands

The problem was that it didn't work 100% of the time

This problem exhibited itself with the volume control and other controls as well

All my components were supported by the remote, so no problems there.

Many times I have changed the channel rather than skipping back 30 seconds, causing all the same problems as above, losing the live feed, losing time delayed feeds and losing key minutes of programming

For starters, I had a very annoying problem with the initial setup

FWIW the Win8.1 computer is not my favorite, but I purchased it a year after Win 8 was released in order to attempt to keep up with the times, and this is the second occasion it has come in handy; i.e., when my daughter had to do violin tests for public middle school orchestra, the Smart Music app failed with an incomprehensible error, same problem with only daytime M-F tech support, and no searchable threads to explore any solutions.

I have problems getting the MyHarmony software to work at all most of the

you find yourself touching the touch screen, which causes other unexpected problems

I dealt with lockups galore, problems with the LCD light staying on and killing the batteries and then prgogramming issues that I never had with any harmony remote before.

Give this a product a shot understanding there could be a problem but Logitech will work with you to make it right.

Instead you have to go into menu and go to device and then correct the problem

This has always been a problem with these remotes and it's not better with this version

When I think I have the problem solved the remote fails to perform a basic function like turning on or off my devices.

Herein lies the problem.

It looks like the problem has been solved (crossing my fingers).

The most annoying problem is that often after making a change in the My Harmony app, the software very often throws an error telling me it cannot load the changes from the remote.

Thinking maybe a firmware update could help with this device's erratic stability problems I went to the Logitech site.

after all these years they were still there, but it is a very good thing i had not forgotten that 7 year old, defunct e-mail address