Logitech Harmony Ultimate One – 2.4” Touch Screen Universal ... - 2024 report by Whydis

Logitech Harmony Ultimate One – 2.4” Touch Screen Universal Remote for 15 Devices

Touch-screen control comes to the entertainment room View larger Logitech Harmony Ultimate One The Simplicity of Touch. The Power of Harmony. Now entertainment control is as personal, powerful, and easy to use as your smartphone. Access all your ent...

Reviews by Features

Tv

(25 reviews)
Tech support

(28 reviews)
Logitech harmony

(37 reviews)
Setup

(34 reviews)
Work

(25 reviews)
Feature

(33 reviews)
Way

(29 reviews)
Product

(58 reviews)
Touch screen

(61 reviews)
Button

(121 reviews)
Touchscreen

(20 reviews)
Logitech

(26 reviews)
Problem

(20 reviews)
Channel numb

(11 reviews)
Review

(22 reviews)
Placement

(16 reviews)
Error

(6 reviews)
Pad

(23 reviews)
Lack

(8 reviews)

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Reviews around tv (4.75 of 5)

  • You could not use any of the smart TV attributes of my Samsung 8000 series television
  • In order to use Smart Hub you have to touch the smart TV tab, when in smart
  • Will be looking for a replacement that can handle smart tv as well
  • but I don't really like it because of having to switch from Watch TV to Smart TV.
  • The Xbox controller is a poor TV remote
  • Read remaining 25 reviews for tv

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Reviews around tech support (4.57 of 5)

  • I ran into problems only tech support could solve, and even then it took 30
  • And again...it took tech support 7 syncs to make it work
  • Two receivers (e.g., Watch TV) or Bluray activities (Sony Bluray) (which of course are the primary activities for which I purchased remote).For $250 after 2 hours with basically no progress to me that is worse than useless, I have wasted precious family time without any satisfaction for which I purchased remote, I seek products that work as advertised without unsolvable complications (e.g., unexpected error, unknown error, no tech support available, no Google threads regarding error messages, implicit solution: buy/try another computer).
  • I talked to Logitech tech support, and Logitech being the incredible company that it is, sent me a replacement
  • Tech support says they are considering a change but as of this writing, it’s as it is
  • Read remaining 28 reviews for tech support

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Reviews around logitech harmony (4.22 of 5)

  • Kinda sucks as you can do that with the Harmony app but not on the remote
  • The Logitech Harmony Ultimate One works pretty well, with 2 exceptions.
  • after all these years they were still there, but it is a very good thing i had not forgotten that 7 year old, defunct e-mail address
  • I have had a logitech harmony remote for about 10 years and wouldn't want to have to deal without one
  • However the control doesn’t work as we wish it to, we have it set up to turn on the sound system and tv when the watch tv setting is turned
  • Read remaining 37 reviews for logitech harmony

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Reviews around setup (4.03 of 5)

  • If you are familiar with the harmony web-based setup, then setup is a breeze.
  • Can't tell you how much we love using this remote with our admittedly complex home theater setup.
  • Setup was very easy, I was above to migrate all of my old settings from the previous remote to the Harmony Ultimate One
  • I also have a Harmony Touch, so the setup was painless for me.
  • I love it, but it's awkward setup system leaves more to be desired
  • Read remaining 34 reviews for setup

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Reviews around work (3.86 of 5)

  • The touchscreen when you get used to swipe left and right works well.
  • USB connection in back of hub failed now only works if the connector is held as *just* the right angle, which we constantly have to adjust with tape.
  • The remote works well with IR devices once you get them to work with it
  • I purchased a Harmony 650 after the 915 in hopes of having a remote that worked and the 650 works great
  • So far (knock on wood) the Harmony 650s seem to be working out very well.
  • Read remaining 25 reviews for work

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Reviews around feature (3.65 of 5)

  • The touch screen is very intuitive as you can swipe to the right or left to fast forward or rewind, tap the screen to pause or play.
  • Kinda sucks as you can do that with the Harmony app but not on the remote
  • However the control doesn’t work as we wish it to, we have it set up to turn on the sound system and tv when the watch tv setting is turned
  • after all these years they were still there, but it is a very good thing i had not forgotten that 7 year old, defunct e-mail address
  • Remote is flaky, hard to program and still can't get all features to work as they
  • Read remaining 33 reviews for feature

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Reviews around way (3.53 of 5)

  • As noted above there is no easy way to change the channel with this remote.
  • I remember seeing a few years ago a similar (alas way more expensive model) at a relatives house
  • The fast forward, play/pause, and rewind buttons are what I probably use the most with my DVR recordings and you have to hold the remote in a weird way bridging the gap over the LCD screen while making sure to not hit the LCD screen at all
  • Fairly intuitive to setup and a great way to combine your devices into one remote.
  • I really like how easy it is now to hook these remotes up to a computer, program them exactly the way I want with favorites and different devices etc.
  • Read remaining 29 reviews for way

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Reviews around product (3.43 of 5)

  • , it's certainly nicely packaged, but it's a horrible product
  • This product is so poorly thought out and overpriced that I was compelled to write this
  • Great solid product, easy to program, easy to use, works well
  • Great solid product, easy to program, easy to use, works well
  • Great product and good service will do business again if necessary
  • Read remaining 58 reviews for product

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Reviews around touch screen (3.35 of 5)

  • It works, its very easy to program, the touch screen is vibrant and responsive
  • I found the button layout difficult to use and the touch screen slow and clunky
  • It works, its very easy to program, the touch screen is vibrant and responsive
  • I also miss the physical buttons from the older Harmony remotes that are now only available on the touch screen (number keys, etc.) and the skip forward/back and fast forward/back keys that have been merged into one set of keys
  • The touch screen number pad is more difficult to use than the Directv remote push button number pad.
  • Read remaining 61 reviews for touch screen

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Reviews around button (2.49 of 5)

  • Would be perfect if the number buttons on the screen were more responsive
  • Now, these button are the the top (???) and the number of buttons is reduced.
  • The hard buttons are great, the touch screen is great and the overall size of the remote is great, they just need to re-organize!
  • There are touchscreen buttons to go back on the screen without a hard button "return"
  • The buttons worked, but without the screen, you can't too much with the remote - it is essentially useless
  • Read remaining 121 reviews for button

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Reviews around touchscreen (2.18 of 5)

  • Bad ergonomics, bad button placement, and WAY TOO MUCH TOUCHSCREEN with not enough physical buttons.
  • I do not want to have to swipe the touchscreen every time I want to access some info or programmed function
  • OTOH, if you have the time and nrg, are well versed at these types of techno projects....and u desire to simplify your multiple remote controls, this might be your dream remote control.
  • We returned this to Amazon as we found the touchscreen to be overly sensitive and also found the remote seemed to have a mind of its own.
  • won`t charge, and alternatively tells me `low battery` or `fully charged`Tough on me those 14 months, since the warranty, when you check it out, is only 12 months
  • Read remaining 20 reviews for touchscreen

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Reviews around logitech (2.04 of 5)

  • Overall I'm happy with it, but it seems like Logitech tried to literally break the mold with this remote and came up short
  • Logitech has completely destroyed the ONE THING that made them far and away the best remotes on the market
  • The only positive I have has nothing to do with the remote.
  • Logitech is a great company, but seriously bombed on this remote
  • The upper-level Logitech Harmony engineers are well aware of the firmware bug that causes this problem - though the front line support personnel seem ignorant of the problem.
  • Read remaining 26 reviews for logitech

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Reviews around problem (2.01 of 5)

  • I dealt with lockups galore, problems with the LCD light staying on and killing the batteries and then prgogramming issues that I never had with any harmony remote before.
  • I have problems getting the MyHarmony software to work at all most of the
  • When I think I have the problem solved the remote fails to perform a basic function like turning on or off my devices.
  • It looks like the problem has been solved (crossing my fingers).
  • This has always been a problem with these remotes and it's not better with this version
  • Read remaining 20 reviews for problem

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Reviews around channel numb (1.76 of 5)

  • Kinda sucks as you can do that with the Harmony app but not on the remote
  • Number keys are only touch-screen buttons and therefore more difficult to use than real buttons, but favourite Sky channels can be shown as a colourful page of icons, which is easier than remembering the channel number
  • Te remote allows you to select up to 50 of your favorite channels, and you chose them from a touch screen using icons that identify the channel and also shows the channel number.
  • What this means to me is, that I no longer have to use DirectTVs Channel Guide to locate the channel number, and then enter that on a keypad on the remote.
  • Note that they are sold together as well as
  • Read remaining 11 reviews for channel numb

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Reviews around review (1.62 of 5)

  • The only positive I have has nothing to do with the remote.
  • I was a little hesitant at first since I read some reviews and most reviewers liked the previous version of the harmony one.
  • I have been a dedicated Harmony user for the past four years (see my glowing review of the Harmony 1100) and have NEVER had so much difficulty setting up a universal remote
  • I'm still a tiny bit worried about the negative reviews and, subsequently, the longevity of this remote.
  • I was a little nervous about buying this remote given several negative reviews.
  • Read remaining 22 reviews for review

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Reviews around placement (1.50 of 5)

  • The only problem that I have had with it is the unfortunate placement of the volume control
  • The placement of the top set of hard buttons is too hard to use without activating some other function, and the sensitivity and layout of the soft buttons / touch screen is too complicated for other family members...
  • Bad ergonomics, bad button placement, and WAY TOO MUCH TOUCHSCREEN with not enough physical buttons.
  • The layout of the buttons on the remote lack a comfortable feel and placement.
  • won`t charge, and alternatively tells me `low battery` or `fully charged`Tough on me those 14 months, since the warranty, when you check it out, is only 12 months
  • Read remaining 16 reviews for placement

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Reviews around error (1.44 of 5)

  • Please...please Logitech - see the horrific error of your ways and bring back the layout of the original 'One'.
  • Two receivers (e.g., Watch TV) or Bluray activities (Sony Bluray) (which of course are the primary activities for which I purchased remote).For $250 after 2 hours with basically no progress to me that is worse than useless, I have wasted precious family time without any satisfaction for which I purchased remote, I seek products that work as advertised without unsolvable complications (e.g., unexpected error, unknown error, no tech support available, no Google threads regarding error messages, implicit solution: buy/try another computer).
  • after all these years they were still there, but it is a very good thing i had not forgotten that 7 year old, defunct e-mail address
  • Two receivers (e.g., Watch TV) or Bluray activities (Sony Bluray) (which of course are the primary activities for which I purchased remote).For $250 after 2 hours with basically no progress to me that is worse than useless, I have wasted precious family time without any satisfaction for which I purchased remote, I seek products that work as advertised without unsolvable complications (e.g., unexpected error, unknown error, no tech support available, no Google threads regarding error messages, implicit solution: buy/try another computer).
  • FWIW the Win8.1 computer is not my favorite, but I purchased it a year after Win 8 was released in order to attempt to keep up with the times, and this is the second occasion it has come in handy; i.e., when my daughter had to do violin tests for public middle school orchestra, the Smart Music app failed with an incomprehensible error, same problem with only daytime M-F tech support, and no searchable threads to explore any solutions.
  • Read remaining 6 reviews for error

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Reviews around pad (1.34 of 5)

  • Any time I need the number pad I have to swipe to unlock, then swipe to get to the number pad.
  • I guess I just miss the actual number pad with raised buttons where you can use it without having to look at the remote
  • I don't really miss the number pad that much like I thought I
  • It is quick an painless to bring up the soft number pad for change the channel manually
  • Also no way to use a number pad that I can find so have to grab another remote to do that
  • Read remaining 23 reviews for pad

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Reviews around lack (1.33 of 5)

  • Kinda sucks as you can do that with the Harmony app but not on the remote
  • The lack of a hardware number pad is unfortunate but a reasonable tradeoff for the reduced size, but the real problem is the placement of the DVR controls on the top
  • The touch screen is very intuitive as you can swipe to the right or left to fast forward or rewind, tap the screen to pause or play.
  • However the control doesn’t work as we wish it to, we have it set up to turn on the sound system and tv when the watch tv setting is turned
  • It is touchy and the lack of real buttons makes it much harder to just pick up and use.
  • Read remaining 8 reviews for lack

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More about Logitech Harmony Ultimate One – 2.4” Touch Screen Universal Remote for 15 Devices

  • Touch-screen control comes to the entertainment room View larger Logitech Harmony Ultimate One The Simplicity of Touch
  • The Power of Harmony
  • Now entertainment control is as personal, powerful, and easy to use as your smartphone
  • Access all your entertainment with simple swipes and taps on a large, color touch screen
  • Touch an Activity like “Watch TV” or “Watch a Movie” and the right devices switch to the right settings
  • You can even customize the touch screen with frequently used commands and Favorite-channel icons for ultimate control over your home entertainment
  • Access TV, movies, music and games with one touch View larger Swipe-and-Tap Color Touch Screen With a simple swipe or tap of the thumb you can change Activities and channels, adjust volume and control movie and music playback
  • A gentle vibration tells you when a command is received from the touch screen
  • So you can control whatever you’re watching without taking your eyes off the TV
  • Recharging station includedView larger Power at the Ready The included charging station keeps Harmony Ultimate One fully charged, ready to use and easy to find
  • You’ll never have to hunt for your remote or change batteries again
  • Display 50 Favorite channel iconsView larger Customizable Control No more scrolling through long on-screen guides to find a channel
  • Select up to 50 of your Favorite channels, display their icons on the screen, and watch with one touch.* Plus, you can organize and re-order buttons, activities, and channel icons the way you want them, right on the touch screen
  • (*Channel availability subject to your local service provider.) Controls 15 entertainment devicesView larger World’s Most Compatible With support for over 225,000 devices and 5,000+ brands, Harmony Ultimate One controls up to 15 devices you own today or add tomorrow
  • Harmony’s online database is updated regularly as new devices are released, so it’s easy to add commands for new devices to the remote
  • Motion-activated backlit keys and touch screenView larger Easy Navigation, Even in the Dark Both the screen and backlit keys light up when the remote senses motion, so you can easily navigate your entertainment in the dark
  • The touch screen also doubles as a number pad, clearing the way for a streamlined button layout and attractive minimalist design
  • Easy guided online setupView larger Quick and Simple Setup Just connect Harmony to your computer, go to the set up website, and download the commands for your devices
  • If you have any questions, live customer support is ready to help.