Kuna has great customer support, they picked up on the first Ring, regardless of what previous comments say about email only support.

Really poor customer service.

No true customer support

Perfect customer service, the best I have seen

Customer service and tech support is absolutely terrible, you call the automated system tells you that you are "next in line" and after an eternal hold dumps you into a voicemail that you can't understand.

Worst part; no porch light when it's "off line" terribly slow customer service.

I think Kuna forced all their customer to cloud service for ongoing subscription.

Bottom-line: Too many other customers have consistently reported problems (laggy videos, no Live View, delayed alerts, bugginess and nonexistent support) for my situation to be an one-off event.

very bad customer

The best customer service from India

Horrible customer service!!!

Original post:Terrible customer service.

Poor quality product with TERRIBLE customer support

Terrible customer service

Not capturing motion properly and poor customer service

Terrible customer support.

Terrible customer service

You just lost a good customer.

You just lost a good customer.

Terrible customer support.

Now I learned that their customer service actionsare definitely up to the same standards at not only answering customer questions,but following through after the fact to make sure I (customer) solved the issue and washappy with it

n’t take because it didn’t work

No joke!Won’t stay connected.

No joke!Won’t stay connected.

n’t miss an alert before