They have a phone number and if you call during the posted hours, it will get you to "support" after you press a few buttons

Update #1 12/13/2017Customer service has given me a phone number to call with an email requesting one.

When I called the phone number I was put in line to speak with someone

I left message with my phone number but no one ever returned my calls.

They have no live help phone number so you are forced to email

You'll have to judge if you're comfortable with trusting a company - that doesn't even list a phone number - with video that potentially details the comings and goings at your residence.4

You'll have to judge if you're comfortable with trusting a company - that doesn't even list a phone number - with video that potentially details the comings and goings at your residence.4