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Great customer support we had issues hooking up the one for my parents as their laptop has windows 8 but called support & got everything running
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What excellent and prompt customer support!
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What excellent and prompt customer support!
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Performed as advertised...superior customer service
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I had never heard of Medialink routers, but I decided to try the Medialink Wireless-N because I saw so many positive reviews about it and not a single unsatisfied customer.
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I am an avid Amazon customer
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The fantastic customer service and a company that stands behind their products is a bonus!
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I called the customer service who recommended I change some settings like different channels, all to no avail
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I would recommend this router to anyone, and also recommend Mediabridge for theirproducts, and great customer relations.
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Excellent customer service, based in U.S. too.
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Apparently this company sues its customers now for negative reviews, so there is that
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After sifting through the reviews from folks who are (rightfully) upset that this company decided to sue a paying customer and finding ones that are actually about the router it does seem that people who purchased one of these more recently are having various issues I never did
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Easy setup and pretty decent customer service.
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However they do have good customer service, installation can also be hard, I had to call in to get it setup.
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It works great, it is very easy to install(I am not computer saavy at all) and Medialink offers the best customer service on Amazon
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When your customers sing your praises, everybody wins
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Too bad Medialink's great customer service doesn't match its faulty quality control.
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If that happens I will be a happy customer
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Yes mediabridge, has amazing customer service, but unfortunately I think this is a big part of all the positive reviews, and does not make up for a terrible product
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Hard to come by great customer service that stands behind their products these days, kudos to Mediabridge!Now for the review of the product
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This is a good product that comes with some of the best customer services that I have dealt with!
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very good customer service.
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I will upgrade the review from a 1 star to a 2 star because of the good customer service, but unfortunately, I need to give the product a low review because it wasted my time and is seemingly a piece of junk.
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You can count on this company to stand by its products!Happy customer!!!
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best customer support, good router, but did not solve my problems of dropped wifi in my area.
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best customer support, good router, but did not solve my problems of dropped wifi in my area.
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Caring about public opinion usually forces better customer
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Just real good customer service
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(There was a known issue with Chromecast connectivity--Access Point isolation needed to be disabled, and this was not able to be done without a firmware update).Thankfully the issue was easily fixed due to Medialink's amazing customer service
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Excellent Customer support
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Excellent Customer support
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So far no problem with this product, and I had outstanding customer service
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After trying very, very hard to resolve these issues customer service forwarded a replacement product
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I have had few issues, (all of which were due to my internet service provider - not the device) and on the rare occasions that I (or my I.S.P.) was unable to figure things out, their outstanding customer support team were a tremendous help in resolving those issues
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Great product, but better customer service, professional follow up with emails from Medialink
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Excellent customer support
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Excellent customer support
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Mediabridge sent me an email following up on my service and easy of setup, wonderful customer service.
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Good customer support for any technology is so hard to come by that it's worth a review alone
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Excellent customer service and easy set up, even for someone like myself who is not a "techie", drew me back.
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VERY HAPPY CUSTOMER!!!
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A little quality control could have caught this- but excellent customer service swang this rating from a 2 star to a 4 star
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While this device may not have all the bells and whistles of other routers, and it may not be able to use third-party firmware, I have found that Mediabridge does support their product and their customers
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I read that Medialink has great customer service, but in the year+ that I've had
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The only reason I gave the Medialink products two stars is because of their extraordinary customer service
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That doesn't sit well with loyal customers like us
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I just wanted you to know how much I appreciate the quality of your product and your commitment to superior customer service as expressed in the thousands of other customer reviews
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Very disappointed loyal prime customer.
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Great deal, thanks - awesome customer support, but didn't need to use it.
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Easy to install and offers great customer service.
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I nave ever owned and the best customer service I have used I wish every one could be that good.
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This is a basic N router that works, from a company that does not treat unhappy customers well, and has marked up the price quite a bit.
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Stay away from this company, the have horrible customer service
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I would have gone with a even faster and more modern A/C router, but all of my WIFI devices only support wireless N, and thus wouldn't be compatible with the newest tech.
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We had two laptops, two xboxes, two ipads, three smartphones, a smart TV and a Wii U at one time, and there was no problems
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(Medialink).They sent me a "welcome" e-mail the day I got the product delivered, and actually offered to help!