• Reviews around customer (4.48 of 5)

    Medialink Wireless Router - Refurbished (150 Mbps) - Easy YouTube Setup Video (Part# MWNWAPR150N)

    • Great customer support we had issues hooking up the one for my parents as their laptop has windows 8 but called support & got everything running
    • What excellent and prompt customer support!
    • What excellent and prompt customer support!
    • Performed as advertised...superior customer service
    • I had never heard of Medialink routers, but I decided to try the Medialink Wireless-N because I saw so many positive reviews about it and not a single unsatisfied customer.
    • I am an avid Amazon customer
    • The fantastic customer service and a company that stands behind their products is a bonus!
    • I called the customer service who recommended I change some settings like different channels, all to no avail
    • I would recommend this router to anyone, and also recommend Mediabridge for theirproducts, and great customer relations.
    • Excellent customer service, based in U.S. too.
    • Apparently this company sues its customers now for negative reviews, so there is that
    • After sifting through the reviews from folks who are (rightfully) upset that this company decided to sue a paying customer and finding ones that are actually about the router it does seem that people who purchased one of these more recently are having various issues I never did
    • Easy setup and pretty decent customer service.
    • However they do have good customer service, installation can also be hard, I had to call in to get it setup.
    • It works great, it is very easy to install(I am not computer saavy at all) and Medialink offers the best customer service on Amazon
    • When your customers sing your praises, everybody wins
    • Too bad Medialink's great customer service doesn't match its faulty quality control.
    • If that happens I will be a happy customer
    • Yes mediabridge, has amazing customer service, but unfortunately I think this is a big part of all the positive reviews, and does not make up for a terrible product
    • Hard to come by great customer service that stands behind their products these days, kudos to Mediabridge!Now for the review of the product
    • This is a good product that comes with some of the best customer services that I have dealt with!
    • very good customer service.
    • I will upgrade the review from a 1 star to a 2 star because of the good customer service, but unfortunately, I need to give the product a low review because it wasted my time and is seemingly a piece of junk.
    • You can count on this company to stand by its products!Happy customer!!!
    • best customer support, good router, but did not solve my problems of dropped wifi in my area.
    • best customer support, good router, but did not solve my problems of dropped wifi in my area.
    • Caring about public opinion usually forces better customer
    • Just real good customer service
    • (There was a known issue with Chromecast connectivity--Access Point isolation needed to be disabled, and this was not able to be done without a firmware update).Thankfully the issue was easily fixed due to Medialink's amazing customer service
    • Excellent Customer support
    • Excellent Customer support
    • So far no problem with this product, and I had outstanding customer service
    • After trying very, very hard to resolve these issues customer service forwarded a replacement product
    • I have had few issues, (all of which were due to my internet service provider - not the device) and on the rare occasions that I (or my I.S.P.) was unable to figure things out, their outstanding customer support team were a tremendous help in resolving those issues
    • Great product, but better customer service, professional follow up with emails from Medialink
    • Excellent customer support
    • Excellent customer support
    • Mediabridge sent me an email following up on my service and easy of setup, wonderful customer service.
    • Good customer support for any technology is so hard to come by that it's worth a review alone
    • Excellent customer service and easy set up, even for someone like myself who is not a "techie", drew me back.
    • VERY HAPPY CUSTOMER!!!
    • A little quality control could have caught this- but excellent customer service swang this rating from a 2 star to a 4 star
    • While this device may not have all the bells and whistles of other routers, and it may not be able to use third-party firmware, I have found that Mediabridge does support their product and their customers
    • I read that Medialink has great customer service, but in the year+ that I've had
    • The only reason I gave the Medialink products two stars is because of their extraordinary customer service
    • That doesn't sit well with loyal customers like us
    • I just wanted you to know how much I appreciate the quality of your product and your commitment to superior customer service as expressed in the thousands of other customer reviews
    • Very disappointed loyal prime customer.
    • Great deal, thanks - awesome customer support, but didn't need to use it.
    • Easy to install and offers great customer service.
    • I nave ever owned and the best customer service I have used I wish every one could be that good.
    • This is a basic N router that works, from a company that does not treat unhappy customers well, and has marked up the price quite a bit.
    • Stay away from this company, the have horrible customer service
    • I would have gone with a even faster and more modern A/C router, but all of my WIFI devices only support wireless N, and thus wouldn't be compatible with the newest tech.
    • We had two laptops, two xboxes, two ipads, three smartphones, a smart TV and a Wii U at one time, and there was no problems
    • (Medialink).They sent me a "welcome" e-mail the day I got the product delivered, and actually offered to help!