Each time the band lost the ability to hold a charge.

Two times the screen went out and two times the band broke.

4th time this band has broken and now Support will not honor their exchange they have done 3 times previously

And the last time was because the band was falling apart

Both times, the hardware exhibited the same problem(s) which suggests there is an issue with the hardware itself

This band broke 4 times in 12 months.

I know the produce design is flawed, but they could have given me a refund the first time instead they give you a

The rubber snap has split once, two other times were electriconic fails

Microsoft customer support is willing to send you a replacement under warranty but last time I asked for a full refund since every time I have to send it

My Band2 broke three times within a year.

And this time I didn't even work out with it so it didn't experience any real wear and tear.

I attempted to return it through the band's software, like I did the previous times, but the software's return system was down.

It worked well this time (i thought so