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Tech support was very responsive but the net of their response was that I had gotten a defective unit
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I got this gift from my sister after i had read so many reviews and compared withWhat a shame, the band broke down on my and i lost the unit after barely 2 weeks
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After my first unit stopped working they sent me a replacement within days of filing the issue.
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It is bowed to fit perfectly against the back of the misfit unit and snaps into the oval holes on both sides of were the misfit slips into the band
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For whatever the reason, I chose to ignore all the negative posts about lost misfits as a result of a defective design (unit easily dislodges from wrist strap)
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after I was done running the dumb unit decided to let go somewhere on my run
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The unit would not work after that.
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This unit just doesn't work
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They responded to my emails right away and after several email exchanges with troubleshooting, they agreed that the unit was defective and are replacing it
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I'd recommend finding a better unit that stays where it belongs.
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Unit lost.
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Pros:-Lightweight-Feels good on the skin-Easy to put on wrist band and keep adjusted to a comfortable size-Easy to connect to app on phone and add other units (another shine or a flash)-Auto Sleep when switched on allows you to just go to bed when you want without having to remember to tell your tracker that you're going to sleep-The lights are beautiful and in the night they don't blind you when you
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Yes, misfit will replace the unit one time; however, the product hasn't been redesigned and thus you will lose the replacement as well
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Unit kept falling out of the wrist band attachment.
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10 days5) Clips slip off and lead to losing unit unless you add a safety chain (not described by them but essential if you want to keep your unit for more tha a day or so6
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Unit has fallen out of band a couple times, but quickly found.
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Yes, looks good, but the unit is barely secured in the band they give you, and if you don't use the extra security strap (provided) you may lose it as I did
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but I strong believe the flexibility in its design cause serious fault in the integrity of the gadget in the rubber enclosure
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A texturized surface and better retention system would make this device more useful and vastly extend the service life by preventing premature loss such as I and so many other reviewers experienced
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Fashionable - I upgraded to the metal mesh band and it looks just like a watch and goes pretty well with my
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I will admit, I lost my first Shine at work when it fell out of the wrist band, however I really like the new band with the locking mechanism
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I love the band and t chose the Misfit a second time because it doesn't have to be recharged and is more elegant looking than most fitness tracker.
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n’t miss it that much
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n’t realize how much this type of display would annoy me