It's a software issue where the phone's volume sometimes gets stuck at a certain level and increasing or decreasing it doesn't affect the volume at all until you close the app playing music or restart the phone

It was a better option than I was getting from Motorola, even though they diagnosed the problem as a software issue after accessing my phone

(May be a software issue, not sure)Overall, this phone exceeded my expectations

I think there is a software issue

The Moto G4 was pretty great at first but software issues gradually popped up

; I'm on AT&T)+ Great price

The one problem is that occasionally it will bug out and start registering "ghost touches" as if I'm hitting buttons repeatedly -- this is a problem I've seen other people talk about too.

Thank goodness for Amazon and their quality customer service as they have agreed to take this one back!

Works as it should.

Both the E and the X were smoother

Both the E and the X were smoother