Dedicated play, pause, rewind, fast-forward hard buttons would be helpful

If the button was important enough for the manufacturer to include on their remote, why doesn’t NEEO find it a good idea to include on the App?In conclusion, the NEEO is about as cranky as the less than half the price Harmony Remote.

I think Neeo has just the right balance between hard buttons and a touch screen

The NEEO remote gives me hard buttons for the “mission critical” functions and leaves a beautiful touch screen to handle the rest

but I would like to see improvements made on the hardware itself, including being able to reprogram the hard buttons

The lack of Play/Pause/Rew/FFWD hard buttons combined with the minuscule text on the few hard buttons that it does have PLUS the fact that it's not a backlit remote are the reasons why.