Tech support does provide the occasional firmware upgrade and their website has some good

I think Net Gear uses Sales Force for Tech Support

Didn’t use tech support

Easy to get in touch with tech support since it was not obvious in the user manual how to hook up the Ethernet cable and the WiFi antenna cable

Contacted tech support and we messed around with the channels, still no change.

Tech support did a great job walking me through the process.

Tech supports recommendation was to get a night hawk or extenders, as this router is only good up to 20 feet.

Contacted tech support and we messed around with the channels, still no change.

I called someone in tech support who walked me through the same system reset numerous times to no avail to be told that the router was "compromised" during the software upgrade and would need to be replaced

Called tech support and was informed I have to pay $139.99 for tech support

Tech support was no help at all

Tech support had me switch to the 2G and the connectivity improved to 50% but with only 1 device.

After a long process, finally got to the NETGEAR tech support hotline, but the connection was terrible.

n’t need to bother with it

n’t need to bother with it