-
I can say Netgear has great tech support and they care about their products and customers.
-
Tech support through Netgear is a nightmare and now some products they charge an outlandish amount for
-
I contacted Netgear's tech support and they acted like they've never heard of the issue.
-
so I got on the phone to the free tech support
-
The bigger story (to me) is the free tech support for the first month
-
Netgear refuses to check router for problems or honor one year warranty unless I pay them a tech support fee to check the device.
-
Tech support was outstanding as well.
-
The tech support both in the written documentation and via phone is terrible
-
Called Netgear tech support and they wanted me to purchase a service contract to fix the device
-
Tech support experience was HORRIBLE after multiple extremely long attempts to get the product working properly and after buying multiple support items yogi outdoor type
-
and it does not work without getting help from tech support
-
the warehouse” according to the tech support person
-
The tech support both in the written documentation and via phone is terrible
-
Call tech Support and they tell me the same troubleshooting techniques that I already preformed
-
Tech support emailed back and forth, several attempts to get it running but ultimately issued an RMA.The replacement unit showed up, I popped the same SIM in and after two weeks it has never worked
-
Tech support through Netgear is a nightmare and now some products they charge an outlandish amount for
-
After several phone calls with tech support, they sent a new firmware upgrade that has fixed the issue
-
The instructions that comes with this router leaves a lot to be desired and the Netgear tech support is non-existent
-
I first used it with T-Mobile, no problem
-
I live out in the country and getting a 4G AT&T unlimited data plan was the only way I could get decent internet out here
-
It was T-Mobile friendly (my cellular carrier) and I was super excited
-
n’t work on the gear
-
I first used it with T-Mobile, no problem
-
I live out in the country and getting a 4G AT&T unlimited data plan was the only way I could get decent internet out here
-
It was T-Mobile friendly (my cellular carrier) and I was super excited
-
n’t work on the gear
