We called the NetGear support and they said since it was past the 90 day warranty, for them to try to fix it, we'd have to sign up for a year of tech support for $140

I have tried to find a number for customer assistance but have not had any success unless you count finding a tech support number tied to a scam.

I am a network admin I know how to make hardware sing, especially technology like this, yet this hardware with all of its firmware updates, and "solutions" told by their tech support and website support, as well as chat, left the hardware still buggy

impossible to connect and impossible to reach tech support

every phone call to NETGEAR Tech support was an hour long phone call & no returned calls from the Senior Expert Level 2 whom I was told would resolve or address the issue

Netgear tech support were nothing but supportive, fast, and eager to help.

and NetGear should provide tech support for longer than 3 months too

Spent a total of 174 minutes on the line with two sweet tech support agents while my home office was crippled

With help of excellent tech support had everything running again in about an hour including desktop, laptops and 2 printers

Verizon FIOS tech support reviewed my fiber connection, ONT, and stated that there was no error on their side

I advised tech support that was no problem, if it happens again it’s going back to

the 2.4 & 5ghz Banda was great, except on just about most forums and per tech support, this feature is recommended to be turned off to alleviate several of the issues.

The tech support guy made me purchase a 6-month support contract too

45 minutes with tech support telling me that they have never heard of this issue, but need to change some settings, tell me to try it now and see

I have tried to find a number for customer assistance but have not had any success unless you count finding a tech support number tied to a scam.

Funny how it worked just fine until my free tech support was over

They knew about this problem, but tech support sent me a replacement unit anyway

This time I am on with tech support over an hour performing a master reset to factory defaults (that their previous tech had me change) and reload the latest update that had been reloaded twice in 3 days, he ended the call with “if this doesn’t work call us and we will send you a replacement at no charge

n’t get any lag I love it!

Considering it is so much easier to have WiFi than to cable your home with ethernet plugs, this can be very useful for a family with very good (25+ Mbit/s) internet and owning lots of devices (phones, tablets, laptops, and desktops) accessing the internet simultaneously

I love the options it has in regards to networks and optimization’s for newer and legacy products in my home

n’t get any lag I love it!