As for their web site - I tried for 45 minutes to log on and not being able to do that, I tried to find a support phone number on the site.

Phone number is nowhere to be found.

The only phone number to call for support was Amazon's.

Seems to me, when you click a link that says "Contact Us", it should give you a phone number or at least an email address.

and M though not cheap they are worth every penny if you want strong and trouble free Wi-Fi.