What I mean is, when is connected the transfer rates are superb, however the main problem it has and as I can see more people are having same issue, just check the forum for it, it looses connection to the WiFi base every other 2-3 days

They simply give you an email to 'contact our service people".People who use this email then complain about inept service.)-------I installed the range extender in the 2nd floor of my house in late

However, after looking on line it appears many other people have the same problem.

Some people have mentioned the WPS setup did not work for them

Their Indian support people said it can be

After doing some research online it seems that there are many other people having the same issues.