I would advise that before you buy one, to check not only customer reviews but also their feedback in dealing with the company's customer support area.

I had heard that Netgear customer support is poor, but I decided to try anyway.

I asked for his supervisor, whose English was even worse, and he confirmed all the above and then told me that I had the option of paying for customer support and getting it to work right away

I just don't want to go there for customer support), but instead I got the next major city near me

I am an advanced user and hence never had to contact customer support for setup and installation, and so I cannot comment on that aspect.

I was on the phone w/customer support at least 5x & spent several hrs trying to fix the issue

but i had to call Netgear for customer support because i bought this as a refurb.

In addition to a crappy product, the Netgear customer support is only free for the first 90 days after purchase.

What I liked: Appearance, ease of setupWhat I disliked: Customer support and shady warrentyI would not recommend this to a friend and will be avoiding their products in the future.

Customer support from Netgear was poor.

And if it doesn't, how does the company (including customer support) address the issues?

Reliability, longevity and customer support is on par with a company that cares as well as protects their product and its image.

I called customer support, who was admittedly friendly

The customer support is not helpful

Customer support from Netgear was poor.

And if it doesn't, how does the company (including customer support) address the issues?

Netgear's website and customer support is absolutely worthless if you bought

It was technically challenging to install and had poor customer support.

I ended up calling Customer Support(888-NETGEAR)and the tech

Customer support is 3rd rate and they will try to charge you 40 bucks to resolve their defective merchandise

First, while I didn't need to contact customer support, I still ran into problems with the included install CD.

The router alone is 2-stars - my experience with Netgear customer support bumps it down

What I liked: Appearance, ease of setupWhat I disliked: Customer support and shady warrentyI would not recommend this to a friend and will be avoiding their products in the future.

I called customer support and they said the warranty was good for one year

About a week, actually, so I can't vouch for its reliability, longevity or customer support.

and I called customer support

I had heard that Netgear customer support is poor, but I decided to try anyway.

It appears to have good customer support, however, I did not require any help.

Obviously the customer support program at Netgear is designed to wear you out so you'll just go away.

Customer support was very helpful and quickly led me through making changes to my computer settings which allowed connection with the router

Netgear has lousy customer support.

Their customer support is absolutely horrible and just don't care

Unfortunately it broke down outside the return period and I was forced to call Netgear customer support, which is terrible.

Customer support automatically expires after 90 days and after that you have subscribe to have live customer support

I called customer support

Here is where Customer Support came in.

Customer support automatically expires after 90 days and after that you have subscribe to have live customer support

When I contacted customer support I was informed that I would need to pay $39.99 to have the issue corrected.

Hit and miss customer support including attitude and price for after-sales warranty service5

Netgear customer support would not help- saying they never heard of the problem before, even though I have read the same issues all over the internet.

I did have to contact customer support since I couldn't get my computer to link to it (not the router's fault, just my lack of computer knowledge)

And its past the complimentary support period so netgear will charge you for customer support so after 90 days if anything happens and its not easily solvable youre pretty much screwed into waiting to pay to solve something you already paid for

Their customer support is absolutely horrible and just don't care

I called customer support, and they offered to charge me $199 to dial in to my computer and fix the problems, but I decided a more practical course of action was to relieve the N300 of its duties and never buy NETGEAR products again

Tried to contact customer support, but just got frustrated and ended up returning product.

The first, very noticable difference between the two is the Netgear's lack of external antenna(s)

My first Netgear WNR-854T worked fine for a month and just quit.

The first, very noticable difference between the two is the Netgear's lack of external antenna(s)

My first Netgear WNR-854T worked fine for a month and just quit.