Better customer service

After getting my Net Talk Duo device configured and using the service, I noticed that the call quality was slightly better than the Magic Jack service and figured that I had made the right move, then my device stopped working!

Love the free LD service.

I even opened a case with the BBB for the absolutely horrible customer service this company provides.

I have been using the service for 3 years and my first unit just died on me.

In the world of dependable cell service this is a great alternative to traditional cable and phone company based landline service

Good service good product good pricing bad customer service

if unreliable service is okay with you, I guess its worth paying 50.00 bucks a year, not good enough for me

Fairly reliable inexpensive phone service

Awful product and service is even worse.

Sweet Cheap VOIP Phone Service!I got two

Sweet Cheap VOIP Phone Service!I got two

A service (even this inexpensive) is no bargain if your own time is of any value, and their poor support costs you a lot of time

Also, service has been quite unreliable

Let me explain more: there are 3 ways to contact NETTALk when your service is not working

Good service good product good pricing bad customer service

Excellent price and service.

, well, it was cheap and I could eventually, after many days of trying, get them to correct the problem; not this year -- they've taken my money and the service is dead for me.

As of the last month the service doesn't work and technical support doesn't exist

and they are harassing me with emails saying that my service has been expired for X number of days

The Service was great for three years

They also added the 3 months free service to my account

do not buy this, terrible customer service, not working as good as Magicjack in terms of plug & play, and mobile app on Android even worst

Works great no service to call.

lousy service, poor quality

This service is a bad joke.

The service was working for the first year; however, the service is now awful

Terrible service,a lot of static on the line and just like other reviews line goes off line often

If you're going to do this, there are forms to fill out online for 911, what service "owns" your phone number so nettalk can move your number to them

Good service.

I tried three devices already and spent DAYS in chatting with customer service to straighten my land phone service

The service was working for the first year; however, the service is now awful

Also with Ooma you get free phone service, no yearly charge, although some areas you will have to pay monthly taxes and fees (usually $5.00-$6.00 if you have to which is something I'm sure the folks at netTalk are supposed to do)

Great service for a tiny price.

As far as I'm concerned they are NOT interested in good customer service nor keeping their customer but just keep grabbing for new customers and hoping they are dumb enough not to check their credit card charges

Service is absolutely awesome but for new phone number (it has port-in issues)