I appreciate their customer service and willingness to fix this situation.

This is excellent customer service.

The replacement I received is working great so far, so I can attest to the excellent customer service and the product.

Excellent service!!

Good product and great customer service!

That is excellent customer service and commitment to a good product, so I actually would recommend them.

but I manage to get a an exchange after my the 30 day period, Good customer service all in all.

It worked great the whole time and came in handy when I needed more than one type of plug for a multileg flight!July 18, 2018: I raised the review to 3 stars because of good customer service

Four stars because of the seller’s awesome handling of my dissatisfaction (good customer service)