• Reviews around customer (4.84 of 5)

    NIX Advance - 8 inch Hi-Res Digital Photo Frame with Motion Sensor (X08E)

    • Changing me review due to the very good customer service
    • Just received excellent customer service from Joe at Nixplay!Thank you for helping me resolve the loading issue with my digital frame.
    • He responded to my first call for help, returned telephone calls and emails, and made me a very happy customer
    • :) ) and the Customer Support Team was excellent also, particularly Jeffrey Villalobos (Jeff) and Mary K., who promptly sent a spare part with no further costs for me
    • The extra star is because NIX does have excellent customer service
    • Excellent customer service.
    • Rico with the customer support team was very helpful when we had to reset our customer information due to a change in email.
    • He initiated a full replacement of the frame AND provided great customer service to ensure it arrived
    • Excellent customer service, product knowledge, & a very courteousmanner.
    • That was the best customer service I have ever gotten!!!
    • I am very impressed with the responsiveness and helpfulness of this company customer support service and am very happy with my new digital frame.
    • Excellent frame, with great customer support
    • Great customer service!
    • Great customer support at NIX
    • Great customer support at NIX
    • Superior customer service is not so common, but that's what NIX delivered.
    • june, help me replace my frame adapter and stand for free, great customer service.
    • It was refreshing change to get such good customer help
    • A happy customer from Sun City, AZ.
    • Excellent customer service goes a long way in my book
    • Great customer service.
    • Given their excellent customer support.
    • what awesome customer service this company has, aside from a great product
    • I want to thank Lin from the customer Support Team, as well as Mary K., the Director of Operations, for the way they handled my case
    • I'm a happy customer.
    • Great product, great customer service
    • First, Amazon's outstanding customer service is second to none.
    • and investment!Just ask the thousands of satisfied customers!Great Customer Service and Support by agent Franz who answered all my pertinent questions and concerns about the product
    • Great product and awesome customer
    • Marian provided great customer service when I told her that I was having problems with my Nix Advance
    • I was deeply grateful for excellent customer service from ICE - he thoroughly researched the technical issue I had with video display and thoroughly explained a way to fix the issue
    • They also have great customer service.
    • Superb customer service...spent 30 plus minutes reformatting my USB and assisting me so that the nix 15 works perfectly!
    • Great product and Tom provided great customer support
    • Awesome frame and even better customer service
    • Great customer service!
    • BUT more importantly it is for the AMAZING customer service assistance I received from Jeffrey and Mary
    • great frame and excellent customer service
    • Thank you for such lovely customer service
    • For a device that expensive, I expected clear and detailed instruction in the manual, or at least helpful customer service.
    • I received the 8" NIX Advance as a gift and have been very pleased both with the frame and NIX's exemplary customer service
    • Excellent product...........fabulous customer service!!
    • Frame with Motion Sensor & 8GB Memory - X15DNIX, in my opinion, has one of the best customer services in the industry
    • Nice frame and excellent customer service!!
    • PLUS the excellent customer service behind it.
    • and he gave me excellent customer service
    • How to lose customers in one stupid step.
    • The frame is going to be a terrific gift and I am so thankful for Tom and his excellent customer service.
    • Great customer support!
    • Great customer support!
    • Great customer service, great customer experience.
    • Very good customer service.
    • They have excellent customer service, very concerned to make sure you are happy as a customer
    • This was perhaps the most pleasant customer experience I have ever had
    • I would not hesitate to buy another product from NIX for both the quality and the superb customer service.
    • I could not have asked for better customer service.
    • And great customer service from Jeff.
    • Now that's outstanding customer service!!
    • Great frame and great customer service.
    • Best customer service ever!
    • Great product and wonderful customer support from IceThank you!
    • Do note that customers are prompted to give a 5 star review
    • Great frame, Great customer service by Frank.
    • I'm a happy customer
    • Great customer support!!
    • Great customer support!!
    • I would ALWAYS buy fromNix with their fantastic customer support
    • Very happy customer!
    • Totally happy customer.
    • Great frame and great customer support by Nix
    • A shout out to Ice for his great and knowledgeable customer service.
    • It is great to have such wonderful customer service!!
    • A quick call to support got me to Tom S, who exceeded my expectations in customer service (my field of employment)
    • n’t work well.
    • My 79 year old M-I-L LOVES
    • Fabulous e-frame.
    • My purpose here is to give an e-fist bump to nix's customer service: When I had a question about settings, customer service responded to me within a few hours.