They ignored that request.

I trouble shot and found the problem, and they still declined my request

I had a problem updating the firmware when requested by NIX.

Fabulous e-frame.

My purpose here is to give an e-fist bump to nix's customer service: When I had a question about settings, customer service responded to me within a few hours.

Fabulous e-frame.

My purpose here is to give an e-fist bump to nix's customer service: When I had a question about settings, customer service responded to me within a few hours.

A quick call to support got me to Tom S, who exceeded my expectations in customer service (my field of employment)

n’t work well.