• Reviews around customer (4.74 of 5)

    Nixplay Original 15 inch WiFi Cloud Digital Photo Frame. iPhone & Android App, Email, Facebook, Dropbox, Instagram, Picasa (W15A)

    • I love my Nixplay and just received great customer service from Jane.
    • Excellent customer service.
    • Wonderful customer service and a great product!
    • Great customer service
    • Outstanding customer support with an access issue provided by Franz!!
    • Mac was excellent, great customer service.
    • Nixplay does have good and responsive customer service
    • I love the product and love their commitment to satisfied customers!
    • great frame and great customer service from Joe.
    • Cathy provided amazing customer service to me when I had questions about connecting this frame
    • Great customer service!!
    • And first of all the great customer service we had ..Thank you very much
    • Amazing customer service with Joe this morning!!
    • I gave this frame 5 stars because of the awesome customer service.
    • Also, I recently discovered that Nixplay has excellent customer service.
    • EXCELLENT customer service from Jeff, Klaud and Mary!!Klaud walked me through deleting the original frame, as well as the setup for the new frame
    • However, their customer is awesome
    • They have made an EXCELLENT product and give phenomenal customer service
    • Excellent customer service from Jeff - thanks!
    • great display excellent customer support from Joe
    • Great customer service
    • Excellent customer service should you have any questions.
    • Better than expected!And great instant customer service chat on the webpage!
    • Love my frame, Excellent customer support
    • Great customer support, frame stopped working, called customer support and Geff helped with restoring and restarting the frame
    • The best thing for someone with little technical ability is excellent customer support.
    • GREAT CUSTOMER SERVICE!!
    • Excellent customer service from
    • Love my frame and great customer support by Jeff.
    • I called their customer support services telephone line
    • They also have amazing customer service.
    • Great customer service...just a simple phone call away
    • Very good customer
    • I had some difficulties with the recent software update and received excellent customer support from Tom.
    • Excellent customer service
    • Great product and excellent customer support.
    • Very helpful customer service provided by June helping me set it up
    • Horrible customer support (if it can be called that)
    • Great and clear customer service.
    • Horrible customer support (if it can be called that)
    • Absolutely the best customer service ever!
    • When I unboxed the unit it didn't initially work but with excellent customer service we were able to get the unit up and running
    • He was very helpful and gracious - even when I had to find a paper clip (not something I have readily available) and waited while I searched for a new battery for the remote (Murphy’s Law at work here).Excellent product and EXCEPTIONAL customer service.
    • Great frame (15" WiFi), and great customer service!
    • Product is backed by excellent Customer Service.
    • Super customer service,I had a power surge and the frame went blank
    • Thanks for great customer service
    • Rico from customer support team was great
    • Best customer service
    • Thank you Nixplay for having great customer service!
    • Excellent customer service.
    • Great customer service with Lin
    • great customer service!
    • Great to have a product with customer service like this.
    • Great product n very good customer service.
    • I love the product and the exceptional customer service
    • - Marion did an excellent job - great easy to use product and outstanding customer service
    • 3-more stars because of the outstanding customer service that Nixplay provided to my parents to fix the problem AFTER the initial 1-star rating.
    • Great customer service.
    • Mac provided exceptional, personable, knowledgeable, and thorough customer service -- you know, the kind that is so rare and so appreciated these days?!
    • Overall great frame and great customer service!
    • Customer Support Representative Vin was very patient and helpful
    • Great customer service from Joe!!
    • Wonderful product fantastic customer
    • Amazing customer service from Jeff V!
    • Great customer service from Marian!!!!
    • love the frame and great customer support from cathy
    • Good customer service.
    • Good customer service.
    • Garbage, why not provide the customer with an external android recovery sd card or something so that when they screw up a firmware update the user could easily fix their frame.
    • Nix play is absolutely wonderful customer service and will help you through the process
    • Excellent customer service both times
    • GREAT CUSTOMER SERVICE
    • Excellent customer service, Rico helped me very well.
    • 2 weeks of pain for nothing except terrible customer support and response.
    • when i had a few questions, i got excellent customer service by mark.
    • Excellent customer service
    • Just spoke to Marian from Customer Service at Nixplay and she provided me with exceptional customer service and got my frame up and working again
    • I followed reset instructions provided by customer support sourced out of Manila in the Philippines
    • I love this frame and have had excellent customer service with Jeff
    • Amazing customer service
    • As is almost customary these days, I also read several reviews from disgruntled customers complaining of poor customer support from the company
    • More importantly, Joe from the Customer Support Team answered my questions immediately and completely
    • Excellent customer support from Franz!
    • Excellent customer service from Marion!!!!
    • Excellent customer support from Franz!
    • One of the best Customer Services I ever dealt with!
    • great product excellent customer support
    • Fast and accurate customer service from Ann
    • Marien provided good customer service when a software update failed and the entire frame had to be reset.
    • great product excellent customer support
    • Great customer service.
    • Great Product, great customer service.
    • great display excellent customer support from Joe
    • Garcia and their customer support team is also exceptional.
    • I had trouble setting it up and had great customer service by email and phone by Ace
    • No customer support!
    • That's good customer service.
    • great customer service from cathy
    • This company has great customer service, the phone number is right on the
    • Great frame, and great customer service by Joe!
    • Awesome customer support!!!
    • Awesome customer support!!!
    • What amazing customer service!
    • Mary Ann, Everything went PERFECT thanks to your great customer service
    • Pretty much the best customer service of any company I have ever worked with (seriously!)- Company commitment to continuous improvement in both products and ecosystemCONs- Weak wifi subsystem, as compared, say, to your smartphone or other wifi devices.
    • Amazing customer service!!
    • Amazing customer service.
    • ICE great customer service -- solved my problem in minutes.
    • I would recommend the Nixplay Frame as well as the excellent customer service
    • Thanks to Tom at Nixplay, I am a happy customer!
    • Franz offered great customer service with getting frame to work again and connect to my cloud account.
    • Excellent frame experience and even better customer support from Jeff
    • It appears that they want to keep their customers happy.
    • n’t lose any of my pictures.