• Reviews around service (4.91 of 5)

    Nixplay Original 15 inch WiFi Cloud Digital Photo Frame. iPhone & Android App, Email, Facebook, Dropbox, Instagram, Picasa (W15A)

    • Great product and great service!
    • I love my Nixplay and just received great customer service from Jane.
    • Excellent customer service.
    • Wonderful customer service and a great product!
    • Great customer service
    • Mac was excellent, great customer service.
    • Nixplay does have good and responsive customer service
    • I totally recommend this product as a gift to any family member.6/12/2018 - Adding another Review:The service for Nixplay is outstanding
    • great frame and great customer service from Joe.
    • The service I received was excellent!!!!
    • Cathy provided amazing customer service to me when I had questions about connecting this frame
    • Great customer service!!
    • And first of all the great customer service we had ..Thank you very much
    • Amazing customer service with Joe this morning!!
    • I gave this frame 5 stars because of the awesome customer service.
    • Also, I recently discovered that Nixplay has excellent customer service.
    • EXCELLENT customer service from Jeff, Klaud and Mary!!Klaud walked me through deleting the original frame, as well as the setup for the new frame
    • Thank you Ice for incredible service - for an incredible product!!
    • They have made an EXCELLENT product and give phenomenal customer service
    • it was corrected great service great frame
    • Excellent customer service from Jeff - thanks!
    • Great customer service
    • Nice service!
    • The Nixplay cloud service & phone app make it extremely easy to load photos--the "playlist" feature is particularly interesting and I can see using this on special occasions (Christmas, birthdays) to have the frame display special photos but then go back to our "normal" rotation after that.
    • Better than expected!And great instant customer service chat on the webpage!
    • Excellent customer service should you have any questions.
    • Great Service by Marian !
    • Nix play has honored all service as described in their warranted agreement
    • I received excellent service from Cathy Perey.
    • Excellent customer service from
    • GREAT CUSTOMER SERVICE!!
    • Nixplay is not only a wonderful frame for parents and grandparents who are not tech savvy, to receive pictures you send straight to their frame, without them having to do anything but enjoy seeing snippets of your life daily, but has excellent support service.
    • They also have amazing customer service.
    • Great customer service...just a simple phone call away
    • Excellent customer service
    • Very helpful customer service provided by June helping me set it up
    • Great and clear customer service.
    • I love this product and their service!
    • Absolutely the best customer service ever!
    • Great service from Rico & Klaudine
    • We have been looking for quite some time trying to find something to replace our older screens that were becoming obsolete with regards to which services were available to stream content to them.
    • When I unboxed the unit it didn't initially work but with excellent customer service we were able to get the unit up and running
    • He was very helpful and gracious - even when I had to find a paper clip (not something I have readily available) and waited while I searched for a new battery for the remote (Murphy’s Law at work here).Excellent product and EXCEPTIONAL customer service.
    • Great frame (15" WiFi), and great customer service!
    • Product is backed by excellent Customer Service.
    • Super customer service,I had a power surge and the frame went blank
    • Thanks for great customer service
    • Best customer service
    • Thank you Nixplay for having great customer service!
    • We couldn't have gotten better service
    • Excellent customer service.
    • Great support services to go along with the product
    • Prompt service from Marian
    • Great product and great service
    • Great service
    • Great service from Marion thanks
    • Great customer service with Lin
    • great customer service!
    • The service I received from Nixplay when our frame stand broke due to my daughter knocking it off a table was quick and free.
    • Great product n very good customer service.
    • I love the product and the exceptional customer service
    • Excellent service
    • - Marion did an excellent job - great easy to use product and outstanding customer service
    • 3-more stars because of the outstanding customer service that Nixplay provided to my parents to fix the problem AFTER the initial 1-star rating.
    • Great customer service.
    • Very good service
    • Mac provided exceptional, personable, knowledgeable, and thorough customer service -- you know, the kind that is so rare and so appreciated these days?!
    • Overall great frame and great customer service!
    • Great customer service from Joe!!
    • The service was great!
    • Amazing customer service from Jeff V!
    • Great customer service from Marian!!!!
    • Good customer service.
    • Their online service is easy-to-use and works with my iOS and browser very well
    • Good customer service.
    • ICE,Great services and support.thanksRoger
    • Excellent photo frame and service provided by Ice !
    • Nix play is absolutely wonderful customer service and will help you through the process
    • Excellent customer service both times
    • The service was good, but the replacement frame was refurbished and defective too, so here i am awaiting for another one.... hopefully NEW, but I am "day dreaming"...
    • GREAT CUSTOMER SERVICE
    • Excellent customer service, Rico helped me very well.
    • when i had a few questions, i got excellent customer service by mark.
    • Great product great service
    • Once we set our 15" frame up, a process that's easier than our prior experience with Ceiva (a paid subscription service competing with Nixplay's free service), we simply watch the images roll by on the frame
    • Excellent customer service
    • Just spoke to Marian from Customer Service at Nixplay and she provided me with exceptional customer service and got my frame up and working again
    • I love this frame and have had excellent customer service with Jeff
    • Amazing customer service
    • All love my Nixplay service and our frames.
    • Excellent customer service from Marion!!!!
    • Greatly appreciate the customer service I received from Technical at Nixplay.
    • I love our Nixplay and the customer service at
    • I remain a very happy camper thanks to the features of the frame and the excellent service support received (June 2017).
    • Fast and accurate customer service from Ann
    • Love, love my screen but really love the customer service I received from Lin
    • Great service
    • Marien provided good customer service when a software update failed and the entire frame had to be reset.
    • If everyone in the Customer Service department of Nixplay is as efficient as Mary Ann, Nixplay must have one great service department!!!!
    • The CHAT service was quick and friendly - love the frame.
    • Great customer service.
    • Amazing service
    • Great service!
    • Great Product, great customer service.
    • Great service...thumbs up👍👌😊!!!
    • Great product, Amazing service.
    • Had an issue after an update to my frame and received excellent personal service via a phone call to my home to get the frame up working again when I couldn't get it to work with the instructions provided.
    • Much appreciated service
    • I had trouble setting it up and had great customer service by email and phone by Ace
    • Love the customer service.
    • Great Service and product worked with Lin and he was extremely helpful
    • Very good service from email service centre
    • Excellent service, very patient
    • That's good customer service.
    • great customer service from cathy
    • This company has great customer service, the phone number is right on the
    • Love the cloud service.... buy as many as you can afford.
    • Great frame, and great customer service by Joe!
    • Mary Ann, Everything went PERFECT thanks to your great customer service
    • What amazing customer service!
    • Pretty much the best customer service of any company I have ever worked with (seriously!)- Company commitment to continuous improvement in both products and ecosystemCONs- Weak wifi subsystem, as compared, say, to your smartphone or other wifi devices.
    • Amazing customer service!!
    • FRANZ was great and very helpful at customer service!Good Frame, However the remote worked very poorly
    • Amazing customer service.
    • ICE great customer service -- solved my problem in minutes.
    • I would recommend the Nixplay Frame as well as the excellent customer service
    • a well made product with great cutomer service -- i just had a great session with Gracie from nixplay
    • Thank you for the great service!
    • Franz offered great customer service with getting frame to work again and connect to my cloud account.
    • I highly recommend contacting Customer Service when you have difficulty - they are very responsive, instructive, and patient!
    • good service.
    • Thank you, Ann, for your wonderful product and service
    • excellent,great size,very happy,great service,delivery when promised
    • Had a small glitch today and Ann was fabulous, super helpful and v efficient!
    • Any ideas anyone has to correct I would appreciate?
    • While technically not broken I am wondering if I've received a couple rejects.