The slideshow keep freezing

Eventually it will unlock itself and go to the next picture; however that next picture will be displayed rotated incorrectly and just when you think you are done with this erratic behavior the slideshow will speed up showing pictures every 5 seconds or so as opposed to the 30 second per slide viewing setting.

Some of the documentation and terminology is a little sketchy, no doubt because of frequent upgrades to the product - is a playlist the same thing as a slideshow

The frame is good quality and we really enjoy the picture slideshow.

Slideshow is inconsistent.

Any ideas anyone has to correct I would appreciate?

While technically not broken I am wondering if I've received a couple rejects.