I also received great support on the chat option from Joey to figure out how to remove pictures from the Albums and playlists with a touchscreen laptop.

Great product great support!

Nixplay is not only a wonderful frame for parents and grandparents who are not tech savvy, to receive pictures you send straight to their frame, without them having to do anything but enjoy seeing snippets of your life daily, but has excellent support service.

Great product and great support

Great support.

Excellent frame experience and even better customer support from Jeff

Outstanding customer support with an access issue provided by Franz!!

I received excellent support from Joe and Tom and their customer support is always available.

Needed technical support and Marian was amazing.

Joe is very knowledgeable and provides great support with detailed instructions in fixing our problem

so I called the support line and received excellent support and guidance on how to get everything back up and working.

but you get 2G of storage well worth the price with great tech support.

Great product, great support!

Great team support!

I was very impressed with how accessible human support is at their phone site

Good tech support!

I had some difficulties with the recent software update and received excellent customer support from Tom.

The support could not have been any better.

When I had a problem, Cathy provided excellent and timely support

love the frame and great customer support from cathy

Just now I had an issue and was given wonderful support by Ice on the support team.

Great tech support...fun device

Great product and excellent customer support.

Horrible customer support (if it can be called that)

great display excellent customer support from Joe

Many thanks to Nixplay for providing such knowledgeable support

GREAT SUPPORT!

How Wonderful To Have a Frame - that Family Can Send Pictures to!How Great when small glitches occur you can chat with Wonderful Tech Support people like Jeff who easily help you get your frame up and running again

Another stellar review for another stellar tech support

Technical support from ICE was fabulous!

Very nice product and good support

Love this frame and love the customer support the company gives.

Support from the company has been great, very responsive...

Extraordinary support from Cathy.

We received excellent technical support from Joe, while trying to connect our frame

2/3/18 Spoke with Franz today to reset my frame since it was unplugged for a couple of months, Franz waited patiently while all the updates were uploaded, again the support for this product is awesome, Love this frame

Great product with great support!!

Great frame and very good support from Joe.

Excellent support from Jeff

You have a great support team.

2 weeks of pain for nothing except terrible customer support and response.

Amazing frame, superb support and super easy to use software and portal

I had a minor activation glitch and needed to contact customer service via the website and can confirm the support is fantastic

The support was worthless and they lied when they told me that the manger was only available via email

The Technical support was excellent and we could never had gotten the job done without them.

The display screen on the bottom right side is already flickering and going bad - don't purchase this product...support is aweful and in fact this may have been returned by someone else since when I got it - it was registered to a different user and had to get that corrected as well

Within 10 minutes, Tech Ellen, gave me wonderful and helpful tech support.

excellent support

Awesome customer support!!!

Great support services to go along with the product

Love my frame, Excellent customer support

I received a call back within a couple hours and the wonderful support technician "Ice" walked me through, step by step, how to get my frame back working.

As is almost customary these days, I also read several reviews from disgruntled customers complaining of poor customer support from the company

I don't expect devices like this to be flawless, they just need to have fast efficient tech support.

Great customer support, frame stopped working, called customer support and Geff helped with restoring and restarting the frame

Excellent customer support from Franz!

great product excellent customer support

Joey was very professional and would recommend contacting customer support again.

The best thing for someone with little technical ability is excellent customer support.

Love my frame and great customer support by Jeff.

we love our picture frame and the customer support is super duper. if you get joe you will be supper happy

The company provides excellent support as well.

I remain a very happy camper thanks to the features of the frame and the excellent service support received (June 2017).

Thanks Tom and thanks Nixplay for a wonderful product and excellent support.

I'd highly recommend one of these frames for a gift for your loved ones and feel confident you'll get great support if you ever need it.

n’t lose any of my pictures.