It also came with a dead pixel

I waited to review the frame as our first one had a dead pixel.

Dead pixel right on startup, entered the Wi-Fi password wrong and have no way to resolve it without talking to Support

When I first received the frame, it had one dead pixel (see attached picture).

The first one I opened had a cluster of misfiring/bad pixels which appeared as a small white area on all black backgrounds

The first one I ordered and had sent to me (for setup) had one bad pixel

As I powered it on I noticed one tiny little dead pixel right in the middle of the

Had dead pixel on arrival

Other than the dead pixel problem, the frame feels very well made.

Great product with vivid colors and clear pixels.

Out of three frames that I purchased one went bad within two weeks though, developing bad pixels on the screen

When it completely froze I contacted Nixplay Support and received very detailed instructions how to start to solve my problem PRACTICALLY IN THE MIDDLE OF THE NIGHT within minutes of my email

purchased this frame for my great aunt so family can send her pictures via e-mail - works great