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It shows very poorly on their quality process and customer support
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To add to that there is no trouble shooting guide available anywhere and customer support is all but non-existent
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I wanted to know if the receiver was acting correctly so I contacted customer support
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NYRIUS customer support is useless.
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Spent time with customer support but no use
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Contacted customer support at Nyrius and followed all of their recommendations: re-locating the units, trying on other TV's, etc.
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Unlike Nyrius, IOGEAR has exceptional customer support.
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I would have given it 5 stars, because the product works fine, but Nyrius Customer support is totally non-existant
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Personally, I wouldn't waste my time for no other reason that Nyrius offers absolutely no customer support
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NYRIUS customer support is useless.
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Customer Support replied with a form/email letter to trouble shhoot issue
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I tried to contact the customer support
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Only remaining issue is with the remote control extender, which tends to send commands twice, but I hope customer support can help me with this.
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Bottom line - very poor customer support
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but I was able to talk to their customer support on a
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Customer support claims that most things near a Tv or in a house causes unit not to work correctly
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The manual that comes with this is worthless and Nyrius customer support is even worse
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So, because of the lack of readily available customer support, the two quirky things I stated above won’t be answered
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The manual that comes with this is worthless and Nyrius customer support is even worse
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I was able to set this product up with some assistance from customer support.
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There is ZERO customer support from Nyrius.
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Nyrius explained in an e-mail query to customer support that the devices only have one transmission channel which would preclude a second pair.
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Thank u very much.
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Thank u very much.
