The issue is that it doesnt (at least mine didnt) format the fields correctly, and when I receive a call only the phone number shows up despite having the contact added on the phone (with Full names included).

I am using my Google Voice phone number.

With google voice doing all the work, both my husband and I are able to work from home, dial out from a phone number that re-directs you to our main office, and not pay a single bill

( did not set up a gmail email account, I did not remove a checkbox from my phone number and just leave the checkbox for google chat).