Just need some time to figure out how to use all functions and after you will enjoy in full

Otherwise, don’t waste your time.

, I get call all the time to my cell phone like everyone else, but now they ring on my desk phone and i can use a real speaker phone or other BT/3.5 headsets for extended conversation

Was too time consuming and not very convenient

Sometimes there is a lag in starting incoming calls, but I haven't had any dropped calls or other issues like that, and outgoing is perfect every time.

I just started working from home full time again and my in ear bluetooth headset wasn't going to be comfortable for the long calls I will be on

Tech support is not real time--you send an email to tech support and if they feel like it they respond.

If more loudness is needed, do not waste time with this phone.